Customer Service Representative

Location

Medicine Hat, AB | Canada

Job description

Customer Service Representative

Temporary, Full time (up to 1 year)

Location: Medicine Hat, AB (On-site)

Are you ready to infuse your career with sunshine and adventure in the heart of Medicine Hat? The City of Medicine Hat invites you to join our dynamic Customer Care team as a Customer Service Representative. This is not just a job; it's an opportunity to make a difference in a community surrounded by stunning landscapes and endless outdoor activities.

Known for its abundant sunshine and picturesque landscapes, Medicine Hat provides an unparalleled backdrop for your career adventure. At the City of Medicine Hat, you won't just be an employee; you'll be an integral part of a community that values innovation, collaboration, and a commitment to excellence.

About the Role:

As a key member of our Customer Care team, you will:

• Respond to customer inquiries with excellence and a customer-first mindset.
• Maintain the customer database with accuracy and attention to detail.
• Receive and balance payments with precision, ensuring financial transactions are handled seamlessly.

Our Ideal Candidate:

We are looking for someone who:

• Possesses excellent customer service and communication skills.
• Demonstrates a professional, pro-active, positive, and energetic attitude.
• Has solid computer skills in a network environment, utilizing an Enterprise Resource System.
• Boasts strong planning, organization, and multi-tasking skills.

Qualifications:

To thrive in this role, you should have:

• Successful completion of a one (1) year certificate in Office Technology from a recognized post-secondary institution.
• Three (3) years' experience dealing with the public, including one (1) year in a computerized billing/accounting environment.
• Completion of training in Customer Service (an asset).
• An equivalent combination of management-approved training and experience may be considered.

Why Medicine Hat?

Medicine Hat offers more than just a job; it's an opportunity to join the Bright Ideas at Medicine Hat. Here, you'll make a meaningful impact and be part of a forward-thinking team. Don't miss your chance to shine in a vibrant, sunny city that values innovation and community.

Join us in making a real difference in the heart of Alberta. We thank all applicants for their interest, but only those selected for an interview will be contacted. Short listed applicants may be required to undergo relevant testing for this position.

Apply now and be part of our Customer Care Team in Medicine Hat! #brightideas

Job tags

Salary