River Cree Resort & Casino
Location
Enoch, AB | Canada
Job description
Assists the Sous Chef to manage the kitchen operations and staff daily to ensure a consistent, high quality food product. Areas of responsibility comprise overseeing food preparation area of incumbent’s specific kitchen. As a Junior Sous Chef, directs and works with the food and beverage management team and associates to successfully execute all kitchen operations; strives to continually improve guest and associate satisfaction and maximize the financial performance in areas of responsibility.
Operations/Property Management
- Ensures compliance with all Food & Beverage policies, standards and procedures.
- Actively involved in training kitchen associates on the fundamentals of good cooking and excellent plate presentations .
- Recognizes superior quality products, presentations and flavor.
- Maintains purchasing, receiving and food storage standards.
- Ensures compliance with food handling and sanitation standards.
- Ensures compliance with all local, provincial and federal regulations.
- Knows Food Specification changes.
- Understands and maintains all standard recipes.
- Calculates accurate theoretical and weighted food costs.
- Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
- Maintains procedures for food & beverage portion and waste controls.
- Follows proper handling and right temperature of all food products.
- Understands and communicates to staff the operating and maintenance procedures of all departmental equipment.
- Ensures uniforms are properly inventoried and maintained.
- Interacts with guests/customers, community, Company representatives, vendors and local education systems.
- Ensures all associates understand and comply with loss prevention policies to prevent accidents and control costs.
- Effectively investigates reports and follows-up on associate accidents.
Guest Satisfaction
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
Human Resources
- Develops, implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
- Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate.
- Communicates performance expectations in accordance with job descriptions for each position.
- Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
- Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.
- Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
- Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.
- Ensures self and direct report managers attend appropriate core training classes as stipulated by the Company.
- Assists with implementation of training initiatives for current and new associates.
Financial Management
- Assists the Chef with managing the kitchen operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Assists the Chef with monitoring and managing the payroll and scheduling functions.
- Participates in the budgeting process for areas of responsibility.
- Manages department controllable expenses including food cost, supplies, uniforms and equipment.
- Understands the impact of kitchen operations on the overall hotel financial goals; educates staff on details as appropriate.
Other
- To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
- Performs other duties as assigned to meet business needs.
- High School Diploma or equivalent required
- Culinary Education required; Red Seal or equivalent training/experience
- Experience successfully handling a diverse group of associates
- Excellent culinary skills; possesses the ability to perform all functions in the culinary operation
- Extensive knowledge of food handling and sanitation standards
- Experience with purchasing and maintaining kitchen equipment
- Effective decision-making skills
- Strong problem-solving skills
- Ability to acquire and maintain relationships e.g. associates, customers, vendors
- Strong customer and associate relation skills
- Good communication skills (verbal, listening, writing)
- Strong organization skills
- Ability to use standard software applications
- Effective conflict management skills
- Effective change management skills
- Good training/facilitator skills
- Knowledge of purchasing, inventory controls, supplies and equipment
- Knowledge of governmental and safety regulations
The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.
WE OFFER
- A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.
Job tags
Salary