Squamish Personnel Solutions
Location
British Columbia | Canada
Job description
Are you passionate about staying up to date with the latest tech? A whiz at
troubleshooting tech problems? Excel in a remote work environment? Have M365 Admin experience? Be an integral part of the team at this values-driven B2B tech marketing agency. Looking for an IT Support professional to join their team.
About the Role, Benefits & Perks:
- Schedule & hours: 10 hrs p/wk
- Potential to increase these hours in the future
- Preference to 2 morning per week between Monday and Thursday
- Contractor position:
- Wage: $32 to $36 per hour.
- Must be based in the PT time zone, preference for those residing in the Sea to Sky region and Vancouver.
- Fully remote position. Must provide own laptop/computer.
The Perfect Candidate:
- Passion for technology and a strong desire to stay up-to-date with the latest trends and advancements.
- Experience providing technical support in a professional setting, preferably in a similar role.
- Proficiency with Microsoft 365 (M365) administration and familiarity with other cloud-based productivity tools.
- Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve issues efficiently.
- Excellent communication and interpersonal skills. Ability to effectively interact with team members at all levels.
- Proactive mindset and willingness to take initiative in identifying and addressing IT-related challenges.
- Ability to work independently and prioritize tasks effectively in a fast-paced, remote environment.
Responsibilities Include:
- Serve as the primary point of contact for troubleshooting hardware and software issues for our growing team spread across North America and New Zealand (currently 24 people).
- Assist with onboarding new starters to our system, including creating their Outlook and M365 profile.
- Offboard people as needed, ensuring effective management and redistribution of licenses and subscriptions.
- Own our M365 Admin centre, including user management, license assignment, and security configurations.
- Own the role out, training and adoption of new system and platforms within the organization.
- Create process documentation to support the adoption of a new system.
- Work collaboratively with the rest of the organization to identify opportunities for improving efficiency and productivity through technology.
- Stay informed about the latest technology trends and developments, particularly in the fields of AI and digital marketing.
- Ad hoc IT related projects available based on availability and interests of the
individual.
Applying is Easy!
- Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.
- Create a Profileand upload your resume here (you only have to do this once): www.squamish-jobs.com/apply
- OR If you have already created a profile with us, please complete this simplified application: www.squamish-jobs.com/simple_app
Tip for Out-of-Town Applicants: If you are currently living outside the area, be sure to tell us about your plans to relocate including if you’ve already secured or researched local accommodation and your planned arrival date. Click here for some resources.
We will review all applications and contact candidates who have been selected for further consideration or an interview. If you would like an update on your application, please email us at [email protected] call us at 604 905 4194 ext 2.
We are your partners through the next step in your career.
Job tags
Salary
$32 - $36 per hour
