Senior Operations Manager - Premium
Location
Edmonton, AB | Canada
Job description
Civeo Premium Services Employees LP is currently seeking an experienced Operations Manager for the British Columbia and Alberta regions, as well as oversee Operations in the US and Red Table Foods in Edmonton. Reporting to the Director of Asset Management/Operations, the primary duties of the Operations Manager are to lead an operations division of the company in providing consistently outstanding guest services and nurturing the company’s culture at all sites. The incumbent will implement the operations group’s short-term and long-term strategic and operational plans, identify and address issues that challenge and support operational effectiveness, and serve as an ambassador for the company by developing all stakeholder relationships. This position will be based out of Edmonton, working Monday to Friday.
Responsibilities
- Drive service excellence through the Company’s strategy, program, and actions.
- Drive safety, wellness and environmental culture, policies, and procedures
- Develop high performing teams within the Operations Group
- Participate in Leadership Team sessions regarding future plans and profits of the Company.
- Evaluate and foster timely and effective issue resolution.
- Assess and effectively manage risks within the Division.
- Responsible for development, recommendation and oversight of the Division budgets and stewardship of the assets
- Maintain confidentiality of all Company policies, procedures, and information
- Stay current on all industry and functional trends and practices.
- Oversee internal communications at the site level and ensure awareness of corporate direction, and activities.
- Oversee and make recommendations on the staffing levels, equipment, and management of each lodge in division.
- Provide leadership, direction, and support to lodging management.
- Help site management team resolve problems quickly and efficiently.
- Act as an ambassador for Civeo in all dealings with the public and staff
- Maintain great internal and external communications.
Qualifications
- Post-Secondary Education in Business, Hospitality Management or professional accreditation or significant equivalent experience.
- 10+ years related experience including a minimum of 3 years in a leadership role
- Entrepreneurial spirit driven by client and team success.
- Confident, results driven, self-starter who builds strong and long-lasting business relationships.
- Strong organizational and planning skills.
- Sound analytical, planning, prioritization, and execution skills.
- Able to contribute to the strategic planning process.
- Strong presentation, verbal, and written communication skills.
- Ability to meet deadlines under stress and with frequent interruptions
- Proven ability in driving and developing high performing teams.
- Understanding of financial reports including budgetary guidelines and project expenditures
- Ability to drive overlapping projects through to successful completion.
- Must have a valid Class 5 Driver's License, with a 5-year driving record satisfactory to Civeo's driving criteria.
- Must be able to pass a pre-access Drug & Alcohol test
While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.
We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
Civeo Premium Services Employees LP is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.
To apply, please submit resume online to
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