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Collections Support Administrator


Momentum Financial Services Group


Location

Winnipeg, MB | Canada


Job description



Momentum Financial Services Group, formerly Money Mart Financial Services, is a leading provider of financial services in North America. For 40 years we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of over 400 locations, we provide access to cash and related products to help our customers achieve their goals. We operate retail locations in local communities and cities across Canada under the Money Mart® brand and in Quebec as Insta Cheques® and in United States as Money Mart® and The Check Cashing Store®.

Our highly skilled workforce puts customers first in everything we do. We serve millions of people annually with diverse and innovative financial products and services. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions. 

We believe in giving back to the communities where we live and work. With the generous support of our customers and staff, we proudly contribute over two hundred & fifty thousand dollars annually to charities and non-profit organizations, along with using our time and talent to serve in local communities throughout Canada and the United States. We are looking for aspiring, passionate people who are dedicated to understanding and providing our customers with the right financial solutions utilizing a growing menu of products and services. We embrace diversity and offer a fast-paced work environment. 

Job Description



The Collections Support Administrator provides support by responding to internal and external collections-related requests. The main goal of a Collections Support Administrator is to quickly and accurately resolve all customer issues. This role requires high level knowledge of collection policies and the ability to make accurate decisions based on available information. 

RESPONSIBILITIES

Qualifications



EDUCATION

EXPERIENCE

SKILLS

Additional Information



Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.

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Job tags

Full timeLocal area


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