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Location

Vancouver, BC | Canada

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Job description

Seattle, WA or Vancouver, Canada

Full Time

Sales

Experienced

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions that drive long-term customer loyalty and growth. That’s why Alida created its industry leading Customer Community Management platform - a comprehensive insights and CX solution powered by a highly-engaged, verified, always-on community of your customers.

Leading brands like Warner Bros. Discovery, Adobe, lululemon and LinkedIn turn their customer truth into action with customer feedback powered by the Alida platform.

As an Account Executive your main priority will involve acquiring new customers and expanding within our current enterprise client base. You’ll be responsible for crafting, guiding and implementing a territory strategy alongside a talented team of Customer Success Managers, Solution Engineers and Business Development Representatives. Together, you’ll work towards fostering and enhancing mutually beneficial relationships with customers.

Our well-defined sales approach consistently yields results, sets us apart from competitors, and tailors our solutions precisely to customers requirements. Our efficient model and team setup guarantee an optimal customer experience, from initial prospects all the way to satisfied, growing and renewing clients.

We understand that genuine success begins with recruiting top-tier individuals, such as yourself. We’ll provide you with everything necessary to accomplish your goals and make sure you enjoy the journey. Our team and company are gearing up for expansion and If you're seeking a place to enhance your skills and advance your career alongside exceptionally talented peers, Alida could be the perfect fit for you.

**Ideally we are looking for candidates based in Seattle, Washington or Vancouver, British Columbia for this position**

Responsibilities include:

• Achieve quarterly and annual sales and growth targets, with monthly forecasting accuracy (+/- 10%)
• Take ownership of pipeline development within your assigned territory - Collaborate with Business Development Representatives, Field Marketing, Partnerships Team, and oversee personal prospecting initiatives to enhance pipeline coverage in your territory
• Lead the sales process with impeccable fundamentals to steer the buying journey to provide innovative solutions from Alida’s products
• Collaborate with sales ecosystem (Marketing, Professional Services, Product Management, DealDesk, and more) to drive profitable customer outcomes
• Create and implement a territory plan as well as account strategies for key accounts in your designated area
• Maintain organized and comprehensive documentation in Salesforce, Salesloft, and the sales technology stack
• Collaborate with Customer Success Managers to ensure customer journey and touchpoints drive value, growth, and retention

What we're looking for:

• Proficiency in both securing new business and expanding and existing customer base within the Enterprise sector
• Proven success in an enterprise SaaS sales role, with a history of exceeding quota performance and account gross retention goals
• Experience within the domains of User Experience, Digital, eCommerce, or Consumer Insights/Market Research
• An exceptional communicator and a self-starter with a demonstrated ability to succeed in a fast-paced, changing environment
• A collaborative team member and a competitive individual- we pursue goals collectively and celebrate success as a unified team
• Experience winning large software and services deals within complex, multi-matrixed enterprises across a variety of industries (5-7 years)
• Outstanding organizational abilities and meticulous attention to detail
• Strong creativity, curiosity, analytical and problem-solving skills
• Comfort in creating leverage and compelling incentive to successfully drive opportunities to close within a fiscal period
• Proficient with Salesforce, Salesloft, 6Sense, Gong, Google Suite, Microsoft Office/Google Docs, and related productivity tools.

**The typical base salary range for this position in the United States is $140,000- $150,000 USD a year.**

**The typical base salary range for this position in Canada is $125,000- $135,000 CAD a year.**

The Good Stuff:

+ Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry

+ Best-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more.

+ Unlimited Vacation: Yep, it’s true. Take vacation when you want it, how you want it. Designed to better fit your evolving needs.

+ Summer Fridays: Fridays are a day off during July and August. To help provide better balance in the summer months focusing on employee wellness.

+ Recognized as a Great Place to Work 2021-2022

+ Recognized in 2022 as one of the Best places to Work

+ Recognized as a Top Employer by British Columbia's Top Employers 2022

We can’t wait to meet you!

We understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself.

At Alida, we’re dedicated to fostering an environment where our employees feel heard, valued and included.

We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you don't meet every single one of the stated requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and others we may have open now or in the future.

Follow us at and engage with us on LinkedIn, Twitter and Instagram.

Alida has an accommodation process in place to provide reasonable accommodation to employees, and to qualified job applicants with a disability during the hiring process. If you require accommodation because of a disability or medical need, please contact [email protected] so that arrangements can be made for the appropriate accommodations to be in place.

Alida takes your private information seriously.

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Job tags

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Salary

$140k - $150k per year