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Location

Ontario | Canada

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Job description

Health Home Plus Care Manager

JOB DESCRIPTION

POSITION SUMMARY
Health Home Plus (HH+) is an intensive care management program established to provide HH members the intensive services needed to stabilize their health and social service needs in the community. The Health Home Plus Care Manager (case manager) is responsible for the provision of intensive Care Management services to individuals with Severe and Persistent Mental Illness in Ulster County. The Care Manager collaborates with mental health professionals in Ulster County and Managed Care Organizations to connect with and refer recipients of service with vital resources in the community to be prosperous in reaching goals.



ESSENTIAL RESPONSIBILITIES
Function as a member (case manager) of the Health Home Plus Care Management team in Ulster County.

»Participate in county-wide care management trainings, case reviews, and utilization reviews.

»Participate in treatment team meetings for the purpose of facilitating Care Management services

»Provide linkage and referral facilitation for services, resources, and tools on behalf of Care Management recipients to support them in achieving their goals

»Provide Person -Centered, comprehensive, accessible services with continuous follow-up

»Conduct comprehensive outreach and follow-up services to facilitate continued engagement with care

»Facilitate smooth transitions in care, including inpatient admissions, discharge and transfer between providers

»Identify and address barriers to accessing consistent care and inform interventions

»Provide regular communication with the care team members to share information and ensure care is significant and informed

»Plan regular case conferences with significant care team members

»Develop qualitative care plans located on comprehensive intake assessments, continuing reassessments, case conferences, and routine contact with network providers

»Monitor and ensure incorporation of care plan goals into all aspects of care

»Prepare and maintain records of individual progress and services performed, reporting changes in the electronic health record

»Abide by HIPAA laws, regulations, and related agency's policies and procedures

»Provide outreach and presentations to key players regarding Care Management services and service utilization

»Travel to clinics all over Ulster County to meet with individuals, consult with mental health practitioners, and provide services

»Track utilization of services and monitor results of those referrals

»Complete and submit statistical reports and other required program documentation in a timely manner

»Maintain communication and relationships with individuals, outside agencies, referral sources, and other service providers

»Ensure the achievement of program objectives and contract expectations

»Represent the agency's Care Management services (case management) on community committees

»Keep abreast of trends, changes, and new developments in the field of Health Home Care Management and other related areas through professional affiliations, community involvement, conferences, and trainings

»Other tasks as assigned


Health, Safety, & Compliance

»Maintain a work environment in a clean, organized, and safe manner. Conduct everyday inspections of work areas to look for unsafe conditions

»Use all required safety devices and personal protective equipment.

»Ensure all accidents are reported to manager and Human Resources.

»Be familiar with the Health & Safety Program and abide by all safety and health rules, work practices, and regulations.


Agency Standards

»Demonstrate positive work attitudes and habits. Act as a function model for vocational success for individuals

»Maintain a clean and neat appearance consistent with agency standards and act as a function model

»Attend all required meetings and trainings

»Participate in training programs for professional growth as scheduled and approved

»Responsible for knowledge and adhering to Gateway Hudson Valley's Corporate Compliance Policy and Standards of Conduct as well as all applicable program rules, regulations and policies. Keep abreast of any changes or modifications to policies or regulations. Ensure that all staff are knowledgeable of applicable regulations, laws, and policies

»Perform other tasks as assigned

Qualifications

REQUIRED QUALIFICATIONS

suitable education
1. A Bachelor's degree in one of the fields listed below

»A NYS teacher's certificate for which a bachelor's degree is required

»NYS licensure and registration as a Registered Nurse and a bachelor's degree

»A Bachelor's level education or higher in any field with five years of practice working directly with persons with behavioral health diagnoses
2. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC)
And

practice :
Two years of practice:

»In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or

»In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to prosperous living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).
A master's degree in one of the listed education fields may be substituted for one year of practice.

WORKING CONDITIONS

»Must be able to Sit or stand for 8 hours/day

»Must be able to bend down or kneel occasionally (1-2 times/week)

»Must be able to use hands, wrists, and fingers with full range of motion

»May occasionally be required to lift no more than 25 pounds (1-2 times per month)



REGULATORY CLEARANCES REQUIRED:

»Must have a valid NYS Driver's License and maintain a driving record which meets the insurable criteria of the Agency's automobile insurance carrier

»Driver's License Abstract

»Must have a favorable result from all state, federal, and agency mandated background checks

»New York State Justice Center Fingerprinting Criminal Background Check

»Statewide Central Registry Check



Affirmative Action & EEO Statement: It is the policy of Gateway Hudson Valley to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, discapability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.


As part of the company's equal employment opportunity policy, Gateway Hudson Valley will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

practice

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