Fortis BC
Location
Prince George, BC | Canada
Job description
Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Temporary
Salary Min: $47.85 Hourly
Salary Max: $59.38 Hourly
Short-term Incentive Eligible: No
Workplace Flexibility: Yes
Temp Duration: until approximately December 31, 2027
Posting End Date: March 8, 2024
We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.
We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us and let’s work together for a better BC.
You’re ready to take on the challenge of working on our AMI (Advanced Metering Infrastructure) Project where you will be part of a team building a more reliable natural gas system for our more than one million customers across British Columbia? The Gas AMI Project represents one of the largest Major Projects in FortisBC’s history as we upgrade all our gas meters to implement automated technologies that will improve the safety, resiliency, sustainability, and reliability of our natural gas system.
Join our dynamic team as a Contact Centre Manager, reporting to the Manager, Customer Experience – Contact Centres with a dotted-line reporting relationship to the Project Director, AMI (meter deployment). This pivotal role involves leading a team to achieve customer service and AMI project goals, ensuring sustained service quality, productivity, efficiency, and customer retention.
In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.
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Job tags
Salary
$47.85 per hour