City of London
Location
London, ON | Canada
Job description
File Number: 991
Service Area: Social and Health Development
Division: Child Care and Early Years
Employee Group: Local 101
?Job Type: Full-Time Temporary (up to 2 years)
Number of Openings: 2
Reports to Manager(s) or designate . Based on a defined set of criteria, determines initial and continuing eligibility for persons in receipt of Community Support Programs (Child Care Fee Subsidy, Discretionary Benefits). Completes necessary supporting documentation
Interviews applicants for assistance for Child Care Fee Subsidy and Discretionary Benefits.
Completes all necessary Provincial and Municipal forms in compliance with regulations and guidelines.
Maintains knowledge of relevant legislation, applicable regulations, supplements and guidelines, municipal policies and business practices and community resources.
Based on a defined set of criteria, reviews and assesses income, assets and other pre-defined information to establish initial and continuing program eligibility and issues program specific financial assistance.
Ensures proper documentation is received, reviewed and recorded to verify initial and ongoing eligibility of clients in accordance with defined legislation and guidelines.
Monitors caseload to determine ongoing program eligibility, updates and documents files and takes appropriate action.
Communicates with clients and/or their representatives regarding eligibility and entitlement.
Organizes and maintains client files.
Provides referral information regarding other social services in the community.
Compiles statistical data and gathers information internally and externally as required.
Performs various administrative functions including scheduling appointments, processing and reconciling invoices, maintaining client files and processing recoveries and overpayments.
Completion of the Human Services Foundation Certificate (one year program) or equivalent
Six months of related experience is required
Demonstrated proficiency in word processing, spreadsheets and various software packages.
Excellent verbal and written communication skills
$41,266 - $60,415 (Level 7)
This posting is for 2 temporary full-time positions up to 2 years.
Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.
Work Arrangement: Hybrid. Subject to change in accordance with business requirements.
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.
NOTE : Applicants may be required to complete a job related test.
The successful candidate will be required to complete a Vulnerable Sector Check.
As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.
Job tags
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