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Location

Ottawa, ON | Canada

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Job description

FULL TIME POSITION

Purpose: 
The Assistant Manager, Housekeeping is a hands-on position that leads and motivates a team tasked with ensuring consistent high standards of cleanliness and service throughout the RA Centre, directs the security functions, including physical security and safety of employees, facilities, and assets.
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Duties & responsibilities:

• The role is responsible for planning and implementing the housekeeping program, which includes defining corporate standards and checklists,
• Responsible for managing the CCTV security system, key control and traffic control on the property as needed,
• Receives all Accident/Incident reports, compiles data, investigates security issues, provides report on data and develops risk mitigation strategies,
• Manages contracts with external companies for the purchase of supplies and puts in place an effective inventory control program for all supplies, including working with RA designated partners,
• Establishes, implements and maintains security protocols for the Association including but not limited to access control of building through opening and closing procedures,
• Defines and co-ordinates schedules for all full time and part time Housekeeping staff,
• Ensures Housekeeping staff meets all Occupational Health and Safety requirements including updates for SDS within the building,
• Represents the Association on the Joint Health and Safety Committee,
• Ensures the facility and all equipment meet established safety and cleanliness standards,
• Assists the Manager, Facilities and Assets Management in the development of the Annual Operating Budget, and puts strategies in place to achieve targets,
• Works with all other RA service units in a professional and courteous manner,
• Ensures compliance with the waste, recycling and compost program. Coordinates with waste contractor as required,
• Manages event parking and traffic control,
• Manages the schedule which includes day-time, evening and weekend coverage as required to support a 24-hour,7-day per week operation;
• Must be prepared to work a variety of hours including weekends and evenings as necessitated by business operations.
• Fulfills the Prime on Duty duties for the Department and organization as required.

People Leadership Responsibilities

• Develops plans to ensure continuous growth of departmental staff members, provide feedback through periodic one-on-one reviews, coaching, progressive discipline where warranted.
• Promotes Team engagement, goal setting by providing direction, support and guidance.
• Applies best practices when selecting and hiring new staff.
• Provides leadership to Property group when and if required during any absence Manager and Facilities Management
• Adheres to the Collective Bargaining Agreement as required.
• Supports administrative requirements (payroll, sick and vacation tracking, WSIB, etc.) as required.
• Instills a culture of teamwork, collaboration and problem solving within the Housekeeping team within the broader RA staff community

Other Duties & Responsibilities

• Performs other related duties as assigned by the Director or members of the Executive team to assist the Association.

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Job Requirements:
The ability to work a variety of shifts, including evenings and weekends to meet the needs of business operations, is essential.

Education

• Diploma in Recreation Facilities Management, Property Management or equivalent is an asset. Previous experience also taken into consideration. 

Certifications

• ORFA CRFP or BOMA FMA designation and general housekeeping and security regulations are an asset.
• Certification in Facility Housekeeping and Sanitation is an asset.
• Obtain Certification 2 under the Occupational Health and Safety Act and WHMIS and keep current, is Essential.
• Obtain and maintain up-to-date CPR with AED and Standard First Aid certification, is Essential.
• Minimum 3 years’ experience managing staff in a unionized environment is Essential.
• Knowledge of CCTV and card access systems is Desirable.
• As a condition of employment, the candidate will comply with all Covid protocols ordered by the RA Centre to meet or exceed all public health requirements. In compliance with the RA’s mandatory Covid Vaccination Policy, the candidate will provide proof of full vaccination status prior to the first day of employment, or proof of valid medical or religious Exemption under the Human Rights Code.

Skills

• Excellent communication and organizational skills.
• People orientated and ability to work in a fast-paced, dynamic environment.
• Team player.
• Proficiency in both official languages an asset.
• Proficiency with Microsoft Office programs (Word, Excel, Powerpoint, Outlook).

Physical Job Requirements

• Candidate must be able to complete all physical requirements of the job. Essential physical requirements include: long periods of walking a spacious facility combined with sitting at a computer desk, lifting up to 50 lbs, the ability to ascend/descend ladders, stairs, work in confined spaces; and the ability to work in different physical positions: pushing, pulling, reaching, bending, twisting and crouching. There is a potential for exposure to chemicals such as those used in cleaning solutions. Required to wear PPE atappropriate times and locations.

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Job tags

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Salary