TELUS International
Location
Toronto, ON | Canada
Job description
Job type: Contract
Here’s the impact you’ll make and what we’ll accomplish together
As an Applications Developer at TELUS International Digital Solutions, you will play a crucial role in ensuring the reliability, scalability, and high availability of our application and data planes. This remote and contract position empowers you to implement and maintain CI/CD pipelines using AWS CDK, monitor performance using industry-leading tools, and respond to system alerts swiftly. Join us in creating and maintaining robust, secure systems while utilizing cutting-edge technologies to enhance the digital experience.
Responsibilities
Ensure reliability, scalability, and high availability of application and data planes.
Implement and maintain CI/CD pipelines using AWS CDK.
Monitor system and application performance using tools like Prometheus/Grafana, EFK, Dynatrace, AWS Cloud Watch, Cloud Trail, and DevOps Guru.
Develop and execute monitoring, load, and stress testing to ensure system resilience.
Implement security measures leveraging tools like AWS Secrets Manager.
Respond to system alerts using PagerDuty and similar tools for swift issue resolution.
Create and maintain comprehensive system documentation using AWS Codecommit or GitHub for version control and collaboration.
What’s in it for you?
TELUS International is pleased to offer great benefits as a contractor which include but are not limited to:
Internal Referral Program, for every referral hired you’ll get a referral bonus and amazing prizes
Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.
Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:
Trending technical skills
Business domain & customer interaction
Behavioral & effective communication
Qualifications and Skills
Minimum 5+ years of proven experience as a DevOps, Site Reliability Engineer, or similar role.
Proficiency in languages such as Python, JavaScript, TypeScript, etc.
Strong Linux skills, including command-line tools, shell scripting, and system diagnostics.
Familiarity with fundamental DevOps tools like SSH, Git, and Makefiles.
Knowledge of multi-tenant architecture systems and complex data systems architecture.
Exposure to API Gateways, EventBridge, and AWS Security Hub is an added advantage.
Familiarity with Pipelines as Code principles and practices.
Education/Certifications
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
Join our TELUS International Family
Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need. From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere
TELUS International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
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Additional Job Description
In this role, you will work on the reliability, scalability, and high availability of our application and data planes. This remote and contract position empowers you to implement and maintain CI/CD pipelines using AWS CDK, and monitor performance using industry-leading tools. Apply now!
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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