Dynamics 365 Business Analyst

Location

Home office | Brazil

Job description

At DIGITALL (Permanent), in Germany
Salary: €80.000 - €100.000
Expires at: 2024-05-14
Remote policy: Full remote

• Analysis and optimization of customer processes
• Advice on a CRM vision and roadmap based on added value to the client's business strategy
• Advising the customer on possible uses of Dynamics 365 and the Power Platform to optimize business processes
• Documentation of the processes and the proposal for the functional solution architecture
• Presentation of the technical requirements to the customer
• Link between the department and the project/development team
• Facilitation, implementation and documentation of requirements workshops
• Advice on setting up the backlog for (technical) work packages
• Constant technical/procedural contact person during the entire duration of the project
• Support and advice for the Product Owner
• Training / Education

Main requirements

• Microsoft Catalyst Certification & Presales Experience
• Knowledge of the following modules is an advantage: Microsoft Dynamics 365 CE (Marketing, Customer Service, Sales, Field Service) Power Platform Configuration & Implementation Microsoft Dynamics/ Power Platform certification is an advantage
• Requirement Engineering
• IREB CPRE certifications are an advantage
• Backlog structure (DevOps, Jira)
• Agile project methodology
• Process Visualization Knowledge
• Ability to deal with conflict and goal-oriented communication (in German and English)
• Process thinking
• Moderation skills
• Management of the customer
• Solution-oriented approach
• Clear and simple communication of relevant technical details
• High degree of self-organization
• Structured approach and flexibility

Benefits & Perks

• Performance-based salary package
• Voluntary benefits (e.g. internet & a gym allowance) & special leave
• Flexible working hours & possibility for home office
• Company health management
• Work with modern & innovative technologies
• Diverse training and certification options, regular employee appraisals
• Team events & company celebrations
• "Great Place to Work"-award and our employees recommend us on kununu as a "Top Company" and "Open Company”

Job tags

Salary