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CLIENT SUPPORT SPECIALIST


Location

São Paulo, SP | Brazil


Job description

Requisitos:

2-5 years of customer service

Excellent verbal and written communication skills in English, with the ability to articulate information clearly and professionally

Strong communication skills - internal and external

Enjoys solving problems and thinking outside the box

Is flexible to adjusting hours depending on customer needs/platform emergencies

Is committed to excellent work

Prior experience working in an Agile environment

Prior experience working in an early-stage startup

Prior Rental Software or Rental Industry experience

Atividades:

Is intrinsically-motivated by accomplishing goals and objectives

Can take a task from start to finish with minimal guidance or assistance

Is comfortable working at a fast pace

Is comfortable in high pressure situations and has the ability to maintain composure and separate information into facts versus emotion

Is comfortable with technology and troubleshooting

Can effectively communicate the needs/concerns of customers to the product team

Can function as a liaison between customers and product team, while understanding the needs/limitations of both

Enjoys speaking with people, solving logic puzzles and solving underlying issues no matter what the symptoms seem to be

BENEFÍCIOS:

Vale Transporte
Vale Alimentação

SALÁRIO: A combinar

Horário: Comercial

Regime de Contratação: Efetivo (CLT)

VAGAS: 1

Cidade: São Paulo - SP

CLIENT/449452/São Paulo/SP


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Salary

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