Agilent Technologies, Inc.
Location
Brasil | Brazil
Job description
Manages the employees in Field Service Engineer and Service Tech Families to ensure successful implementation, installation, repair, calibration and support of customers’ (Agilent and/or Non-Agilent) hardware, software and/or network products (owned, leased or rented) and/or systems.
Understands and meets customer needs through the creation of services, the provision of effective delivery processes, and ongoing support. Builds partnerships with other support organizations to ensure a profitable revenue growth, optimizing customer satisfaction. Participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.Ensure compliance with the district's operational goals, interacting with the technical team, sales, back office, among others.
Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
Bachelor’s or Master’s Degree or equivalent plus directly relevant experience.
Manages the employees in Field Service Engineer and Service Tech Families to ensure successful implementation, installation, repair, calibration and support of customers’ (Agilent and/or Non-Agilent) hardware, software and/or network products (owned, leased or rented) and/or systems.
Understands and meets customer needs through the creation of services, the provision of effective delivery processes, and ongoing support. Builds partnerships with other support organizations to ensure a profitable revenue growth, optimizing customer satisfaction. Participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.Ensure compliance with the district's operational goals, interacting with the technical team, sales, back office, among others.
Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
Bachelor’s or Master’s Degree or equivalent plus directly relevant experience.
English Advanced
Travel required: 50%
Job Location: Re gião Centro oeste - Brasilia, Goiania, Anápolis ou Região
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life.
Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges.
Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.
We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com .
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