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Location

Brasil | Brazil

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Job description

The Client Services Intern is responsible for timely and satisfactory execution of client digital marketing programs, contributing to client satisfaction and the achievement of client and Rakuten Advertising’s revenue goals. This is a strong partnership role working closely with Account Managers and Clients to provide the utmost level of service.

In this role, you will gain experience managing operational tasks for clients to implement marketing strategies across multiple verticals including travel, luxury brands, business to business and specialty retail; to expand market reach, increase engagement, and maximize omni-channel digital campaigns.

CV's submitted in English are preferred

Responsibilities:

• Manage communication and act as liaison between publishers, advertisers, account managers, and clients.
• Support SAM/AM/SAS/AS in operational tasks regarding client programs.
• Update client promotions, creative and communications as necessary.
• Audit creative and placements as mandated by account team/client.
• Review partnered affiliate websites to identify optimization opportunities.
• Prepare and run performance reports.
  
   

Required Skills and Experience:

• Bachelor’s expectation to end until 2025 (All courses are accepted)
• MS Office basic
• Availability to work in Osasco/SP in a hybrid model.

Capabilities required:

• Technical Abilities: Must be able to quickly learn proprietary software to manage campaigns and report results. Basic proficiency with Excel for client-ready reports and presentations. Ability to learn PowerPoint and Rakuten tools and processes.
• Communication Skills: Exemplary written and oral communication skills.
• Detail orientation

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
H ypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten Advertising delivers performance-driven, brand-driven, and people-driven ad solutions that help the world’s top brands connect with unique, highly engaged audiences – from first impression to final sale. Backed by industry-leading technology, global media properties, and the largest, high-quality partner network, Rakuten Advertising taps into decades of data and experience to develop the strategies and ad experiences that will drive engagement, sales, loyalty, and beyond.

A leader in the industry since its beginnings, Rakuten Advertising is a division of Rakuten Group, Inc. (4755: TOKYO), one of the world’s leading internet service companies. The company is headquartered in San Mateo, California, with offices throughout EMEA, APAC, LATAM, and North America. Learn more at RakutenAdvertising.com .

 

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Job tags

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Salary