Rimini Street, Inc
Location
Brasil | Brazil
Job description
Associate Engineer, SAP MM/WM ( Hybrid RJ ) page is loaded
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).
We are actively seeking an Associate Engineer, SAP MM/WM. This is a hybrid position and can be based in Rio de Janeiro or nearby.
Position Summary
The role of the Associate Engineer, SAP MM / WM is to provide support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments. The role of the Associate Engineer, SAP requires the skills to diagnose issues; then develop, test, package and deliver fixes for such issues in configured environments.
Essential Duties and Responsibilities
Solve customer issues using methodical troubleshooting based on knowledge of SAP applications functionality and technology
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience
Support client customizations
Work with a developer to deliver application break fixes for critical product defects
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience.
Experience
1-2 years relevant SAP experience particularly with MM/WM Modules;
1+ years direct support of application end-users in a Corporate environment;
Working knowledge and understanding of supporting business processes;
Analytical, logical problem resolution skills;
SAP certification(s) preferred;
Knowledge of maintenance/patching mechanics and SAP architecture;
Demonstrable history solving problems across multiple modules.
Skills
Trouble-shooting skills and tenacity in problem solving
Focus on customer support and the ability to build long term, successful working relationships with Clients
Knowledge of key application functionality, tables and relationships
Knowledge of SAP customization/extension methodologies
Development skills using SAP toolset
Interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Focus on Client satisfaction
Ability to work as part of a team
Ability to work calmly and professionally in high pressure situations
Ability to work remotely from a home in a virtual environment;
Preferred Qualifications
The best candidates will have extensive knowledge of multiple SAP modules across SAP releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
Knowledge of any Country Specific Solutions would be an advantage.
A consulting background, while not mandatory, would be useful.
Experience with localizations and global implementations would be an advantage.
Education
Bachelor’s degree in computer science, Information Technology, or a related field.
Language
Fluency in both English & Portuguese is required.
Location
Hybrid Rio de Janeiro & nearby
Why Rimini Street?
We are looking for talented, passionate people to help us build our future at Rimini Street . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
Company
We dream big and innovate boldly.
Colleagues
We work with extraordinary people who create a culture of mutual respect and collaboration.
Clients
We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
Community
We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
Nasdaq-listed under ticker symbol RMNI since October 2017
Over 5,300 signed clients, including over 180 of the Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: .
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit .
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
In 2005, we disrupted the industry by pioneering extraordinary enterprise software support powered by extraordinary people. Our work is challenging and meaningful, allowing everyone at Rimini Street to start and end each day with a sense of achievement and purpose.
We are looking for talented, passionate people to help us build our future at Rimini Street.
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