Location
São Carlos, SP | Brazil
Job description
Job ID: 185287
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.
In one sentence
Support multiple customers during project lifecycle by ongoing matrix and complex team/task management
What will your job look like?
You will:
- Perform and lead complex Infra team/tasks in matrix environment with diverse variety of tasks/challenges
- Planning, designing, programming and implementing Infra utilities/activities in account or cross-account support (automated or manual)
- Analyze and monitoring results, control troubleshooting processes on a technical
- Provide Integration/CC (Configuration Control)/MW (middleware) professional guidance and coaching to project management and development teams and implementation groups as well as customer architects - internal and external Amdocs customers, including stakeholders without Infra understanding
- Lead quality assurance of team's deliverables: Reviewing Infra code/scripts to meet KPIs (Key Performance Indicators) and SLA (Service Level Agreement), and initiating LL (Lessons Learned)/RCAs (Root Cause Analysis) and sharing results
- Provide infra support to internal and external customers through high-standard deliverables, following company methodology (in some cases defining the methodology and guidelines).
All you need is...
- Experience as Integration Engineer in different stages of SDLC (Software Development Process)
- Proficiency in Shell Scripting and Automation
- Good knowledge of UNIX/Linux Server platform
- Deep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologies
- Proven experience with CC (Configuration Control) tools
- Bachelor's degree in Computer Science, Engineering or a related field
- Advanced English
Why you will love this job:
- Build your skills and work on a broad scope of activities
- As you will support excellent products, you will assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
- We will provide you a scope for professional development
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Job tags
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