SITA
Location
São Paulo, SP | Brazil
Job description
As a Sales Operations Analyst , you will partner closely with the Sales and Sales Operations teams to assist in managing the sales forecast and data quality assurance processes according to business needs. You will provide ad hoc reporting as required by the business and track performance against the Sales Incentive Plan (SIP).
What you will do:
• Report against performance metrics on a regular basis and as-needed basis
• Identify sales trends and potential impacts to the business
• Monitor pipeline against sales targets and highlight risks and gaps
• Track sales performance against the bonus plan
• Communicate sales reporting policy
• Ensure the integrity and update of the following databases: customer information and hierarchy, account profiles, account segmentation, customer contacts, opportunities and account development plans (ADPs)
• Implement and follow processes to ensure effective data management and quality
• Manage the ongoing completion and cleaning programs of the above data
Who you are:
• Passionate about the role of technology in improving the travel experience
• Undergraduate degree in business, finance or data science
• 2+ years of experience in sales operations, preferably in a B2B environment; previous work in technology, transportation, airlines or airports a plus
• Solid experience with Salesforce, PowerBI, Excel and financial reporting tools
• Good understanding of the complexities of the sales process and environment, including direct experience with Sales
• Experience working in an environment where data quality is crucial
• Fluent in English and Portuguese; working knowledge of Spanish a plus
What we offer
SITA’s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers, and for their customers, too.
Welcome to SITA
SITA is the world’s leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry; we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
We design, build and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?
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