IQVIA LLC
Location
São Paulo, SP | Brazil
Job description
Assoc Director, Clinical Operations page is loaded
As an Associate Director you will be responsible for LATAM oversight (operational, deliverable, financial) for a new model working alongside with Regional Head to support the expansion and the implementation of the model in LATAM.
Some responsibilities will be:
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work
• Appraising performance and guiding professional development
• Rewarding and disciplining employees
• Addressing employee relations issues and resolving problems.
• Direct the hiring and selection process for clinical staff by participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Allocate resources to clinical research projects by assigning staff to clinical studies that are appropriate based on their experience and training.
• May participate in coordinated resourcing process. Manage the quality of assigned staff's clinical work through regular review and evaluation of work product. This review may include review of written materials, soliciting internal and external customer feedback, and review of project assignment completion.
• Identifies quality risks and issues and create appropriate corrective action plans.
• Ensure that staff is meeting defined workload, quality and budget metrics through regular review and reporting of findings as outlined by senior management.
• May collaborate with other regional and/or global clinical and client teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
• Participates in corporate or organizational quality or process improvement initiatives.
• May act as a client liaison in day-to-day relationship governance, escalations and other client-facing initiatives.
• May manage other managers.
Qualifications:
Bachelor's Degree Healthcare or other scientific discipline - preferred
• +10 years of clinical trials experience including at least 2 years’ experience in a leadership capacity. Equivalent combination of education, training and experience.
• Full knowledge of applicable regulatory requirements, Standard Operating Procedures (SOPs), and company’s Corporate Standards
• Excellent knowledge of budget management and resourcing
• Strong knowledge of Microsoft Office and e-mail applications
• Effective communication, organizational, interpersonal, and leadership skills.
• Excellent negotiating skills
• Ability to lead and motivate teams
• Ability to independently coordinate and manage new processes
• Ability to handle management/personnel issues
• Ability to work independently and to effectively prioritize tasks
• Ability to work within a matrix team environment
• Ability to establish and maintain effective working relationships with co-workers, managers and clients
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us. #J-18808-LjbffrJob tags
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