Averis
Location
Campinas, SP | Brazil
Job description
Hello, we are Averis! We are a Global Business Services (GBS) that look into consolidating services and standardization of transactional practices, helping Multinationals / Large enterprises achieve better economies of scale by mean of improving productivity and reducing costs. Our journey started in 2006, and today, more than 700 Averians are servicing over 300 companies across 32 locations globally with Kuala Lumpur being the Headquarter. Our specialization includes Finance & Accounting, Human Resources, Information Technology, Shipping Documentation, Change Management, Data Security, and Business Information. KEY RESPONSABILITIES Serve as a Subject Matter Expert (SME) for the business processes enabled by SAP SD functional module. Champion and drive standard SAP solution adoption across the Supply Chain processes. Gather business requirements, develop process flows and end-to-end functional designs, prepare functional requirement documents for developers, develop test cases, and assist training team. Conduct ticket management with third party vendors until the closure by providing inputs and leading it to closure. Conduct Business Process Analysis using the People, Process, and Technology framework; suggest process improvements and reengineering with focus on process automation and simplification. Drive business process transformation and continuous improvement with key business partners and other client Technology solution teams Effectively communicate complex concepts and solutions to all levels of the organization; facilitate and drive decision-making and consensus-building. Support ongoing projects, enhancements, and day-to-day production support activities. Foster and maintain good relationships with business partners and IT colleagues. Stay current on emerging trends in Supply Chain business processes and SAP technology offerings. Proficient in researching issues and working with SAP Support to resolve SAP issues. Support and facilitate knowledge transfer to other project team members. Conduct projects with third party vendors leading it to successful delivery. Seek opportunities for improvement in existing systems and integrations in ECC system. REQUIREMENTS Bachelor’s Degree majoring in Computer Science, Information Technology or a related field. Experience working in a regulated environment (SOX, etc) Brazil Localization knowledge is mandatory. Excellent written and verbal communication skills in English language (Advance level) Must be able to base onsite in Campinas. Advantage if candidate is experienced in supporting in Pulp or Tissue production. Advantage if candidate has experience supporting GRC Outbound. Advantage if candidate has experience in ABAP programing. Excellent interpersonal and team collaboration skills
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