Softtek
Location
Brasil | Brazil
Job description
Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry.
For more information on what we do, who we are, and career opportunities, visit softtek.com
Requirements
· Demonstrable previous experience as a Business Analyst on strategic digital transformation projects in medium/large organisations
· Demonstrate a highly analytical and logical approach and can articulate complex concepts in a clear, concise and unambiguous manner
· Excellent oral and written communication at all levels; able to inspire confidence and explain complex concepts to both technical and non-technical audiences
· Maintains a professional attitude and able to build and sustain strong working relationships. Demonstrates a customer focussed attitude at all times
· Demonstrates excellent time management, able to plan and prioritise own activities while working flexibly under broad direction
· Excellent presentation skills and accustomed to running workshops and public speaking
· Ability to apply emotional intelligence and effectively manage and influence stakeholders’ expectations
· Sound technical knowledge of IT infrastructure and systems used within a corporate environment
· Proven experience in understanding and capturing requirements; adopting various techniques to prioritise, validate and align to business outcomes
· Ability to use data and process modelling techniques to create clear system specifications for the design and development of system software
· Experience of both waterfall and agile methodologies for project management in a technical environment
Responsibilities
· Serve as a conduit between technology colleagues and the wider business across multiple, complex projects to implement solutions in an practical and cost-effective manner while actively ensuring alignment to RSC business strategies
· Provide significant support to Project Managers and Technology colleagues in defining roadmaps and key project milestones for complex multi-£M projects across multiple business areas
· Capture and validate business requirements from internal stakeholders and translate these into prioritised functional, non-functional, integration and transitional requirements and ensure they are coherent with RSC business strategy
· Identify risks and issues, communicate them clearly to the project management teams and be actively involved in their mitigation
· Act in a consultative manner across all business areas to analyse, document and re-engineer processes, identifying cost-reduction and/or time saving opportunities and ensuring they are coherent with RSC business strategy
· Work with Technology colleagues and/or external suppliers to formulate technical specifications
· Produce, develop and manage business case / project initiation documentation, ensuring that business outcomes are in line with RSC business strategies. Actively promote and police adherence throughout the project lifecycle
· Assist in with the management of the demand pipeline; able to conduct complex demand assessments and position within a value matrix
· Produce RFI/RFP documentation and engage with vendors/suppliers during the vendor/software selection process to ensure RSC requirements are met. Analyse SLAs to protect the RSC's best interests
· Able to predict and plan change management activities across complex multi-directorate projects and takes an active role in the successful adoption of changed processes, products, and technologies in the organisation. Advocates the need for robust change management across all activities
· Has a deep understanding of the organisational structure, departmental strategies and builds strong cross-directorate relationships.
Required Languages
English Advanced 80 - 95 %.
Spanish
Talent Attraction Specialist
Business Analyst Senior
At Softtek, we promote a culture of respect, equity and non-discrimination in the workplace. Therefore, our recruitment process will be based on compliance with the requirements of the specific position and the talent of the applicant. This process will be free of any type of discrimination, either based on gender, sexual orientation, disability, religion or any other considered by law. Likewise, request for medical certificates of non-pregnancy and Human Immunodeficiency Virus (HIV) is prohibited as part of the process. Violations of this criterion can be reported through the Softtek Integrity line available at
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