Quality Specialist

Location

São Paulo, SP | Brazil

Job description

JoomPro is a platform for cross-border wholesale trade. We aspire to create a new level of service in the wholesale purchasing market. We want to give everyone from anywhere in the world an opportunity to order goods from factories in China (and Vietnam, Bangladesh, Turkey in future) quickly, easily, and safely.

JoomPro is one of the key businesses of Joom, international group of eCommerce companies that was founded in 2016 in Latvia. Joom also includes other businesses: Joom Marketplace, a platform for shopping from all over the world, and Onfy, a pharmaceutical marketplace in Germany. Joom’s offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil, and Portugal.

Now we are looking for a Quality Specialist in Brazil who will be responsible for assisting a commercial team with INMETRO / ANVISA / ANATEL certification. As the market is new for us, it provides the candidate with a big opportunity for personal and career growth!

Responsibilities

• Check INMETRO / ANVISA / ANATEL certification necessity for requests from commercial team
• Communicate with specialised companies which provides INMETRO / ANVISA / ANATEL certification service for each product category
• Receive quotations and search for the best rates
• Certification process follow up
• Keep track of expiration date of the current certifications
• Monitor feedback and complaints to address customer concerns and enhance satisfaction.

Requirements

• Over 3 years of experience on the same position
• Good knowledge of INMETRO / ANVISA / ANATEL certification
• Native or advanced Portuguese
• Fluent English
• Good communication skills
• Analytical mindset
• Proactive approach

We are offering

• CLT employment with all benefits according Brazil labour law
• Flexible working hours and 22 days of paid annual leave
• Extended health insurance for the employees, their spouses, and children, including dental care coverage
• 100% paid sick leaves
• Personal development: professional events, workshops, English classes, corporate library
• Daily meal allowance
• Annual team retreats

Job tags

Salary