Datacenter Analyst - Campinas, São Paulo
Location
Campinas, SP | Brazil
Job description
A reliable and secure Datacenter is one of the pillars of Unisys solutions. As a Data Center Analyst, you will be responsible for supporting all Datacenter related activities, interacting with other Unisys teams, vendors, and clients.
You will be part of a high-performance team of technical professionals who work together worldwide in the day-to-day to provide the best service for our clients.
Key Responsibilities:
- Assists with System Installation and Decommission (Install Practice sends out all required service requests according to standard Six Sigma process) and break/fix processes.
- Project manages Installation of equipment on the Data Center floor, requesting and oversight of power, network, SAN and KVM connections.
- Provides review of documentation for Client services, operators and Client support staff.
- Manages asset tracking, configuration management, physical equipment locations and tracking all connections.
- Performs Incident investigation, reporting and recommendations.
- Conducts overall Data Center capacity design, planning and tracking.
- Manages Data Cabling; Network, SAN, KVM or remote out of band management systems, including managing cabling contractors.
- Conducts Power Circuits and Cooling to maximize efficiency, interface with data center facilities
- Monitors and operates datacenter equipment according to plan and/or SLA.
- Takes part in disaster recovery projects; knowledge in computer network.
- Performs Media Services Management with a matrix relationship with Storage Group.
- Performs change and request management for Data Center Facility changes and maintenance.
- Identifies client order information, coordinates installation, timing and owning resources, Inventories shipments, identifies and store all software and licenses.
- Notifies customers when scheduled computer processing has been delayed.
- Prepares documentation of all installations, floor plans, rack or cabinet diagrams, management of all existing documentation and planning for new installations.
- Prepares for asset disposal by performing manual labor to move.
- Maintains forms, logs and checklists, which are used to compile balancing information, statistical totals, setup instructions and checklists.
Other Responsibilities:
- Conducts Data Center solutions planning and cost estimates for Request for Proposal (RFP) and Statement of Work (SOW).
- Support the Sales team with new opportunities in the region.
- Participate in meetings with the Sales team in potential clients, representing the Datacenter area.
- Available to travel to support clients.
- Support audits, providing evidence of Datacenter reports, controls, documentation, processes, procedures.
- Conducts Data Center Security and Audits in ISO Certification Compliance, SAS70, SOX, etc.
You will be successful in this role if you have:
- Bachelor’s degree or equivalent and 2 years of experience in IT, technical support and Data Center Operations including Rack, stack, and server provisioning
- Cable management (copper cable termination / understanding of fiber optic cabling)
- Facilities planning – space, power, and cooling
- A+ and N+ Certifications, preferred
- MCSA/MCSE, preferred
- Experience in enterprise backup solutions, preferred
- Fluent English and Spanish languages
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .
About Us
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions.
Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity
#J-18808-Ljbffr
Job tags
Salary
