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German Bilingual - Customer Service Agent (Content Moderation & Engagement)


BrickBrands


Location

São Paulo, SP | Brazil


Job description



BE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS!

Great flexibility, support, and communication”

“Friendly and professional environment” “Great place to work remotely”

“Diverse with lots of opportunities” “I’ve never enjoyed a job as much”

Proud of our Finnish heritage, BrickBrands has been in the business for over 6 years providing 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures.

BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team. We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations. Thus BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission: Create opportunities for brands and communities to speak.

As part of a fast-paced environment, the need for additional resources appears constantly. Therefore we aim to build a pool of talented individuals and have our very own ongoing recruitment. Searching for individuals who are highly interested in social media, marketing, and customer experience to be a part of the global environment and learn the BrickBrands Way

Job Description



Summary of the Position

As a Customer Service Agent, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. 

Here’s What You Will Do:

Qualifications



Here’s What You Will Need:

Additional Information



The Perks BrickBrands Offers:

Those who are interested in working in a global team handling social media, kindly send in your CV in English.


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