Fragomen
Location
Brasil | Brazil
Job description
Business Immigration Analyst page is loaded
Job Description
Fragomen’s Business Immigration Analyst position, similar to a Paralegal role at other law firms, is the perfect entry point for those looking to start their career in the legal world. Fragomen will provide you the opportunity to make an immediate impact on our business, and offer the best training, development, and long-term growth opportunities in the immigration field.
Fragomen’s exclusive focus on immigration means you will work in an exciting, ever-changing, and challenging atmosphere with people who are equally passionate about immigration and global mobility. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
How will you make a difference as a Business Immigration Analyst at Fragomen?
Communicate with foreign nationals and/or client contacts, providing clear and prompt responses to case status or other general inquiries, and escalating legal questions as appropriate.
Perform tasks related to case preparation and filing of petitions with government agencies. May include document gathering, document review, case drafting, and/or preparation for filing.
Adhere to Service Level Agreements (SLAs) and/or internal case turnaround times, as well as any other relevant client or team KPIs.
Diligently update team/firm mandated data points and milestones in case management system.
Prioritize customer experience by focusing on quality of work product, responsiveness, and expectation-setting.
Provide status updates to clients and senior level team members
Gain understanding of immigration case types and follow client and team specific processes.
Meet assigned deadlines and communicate case progress/status/issues to supervisor.
Demonstrate flexibility and initiative regarding assignments for self and team.
Willingness and ability to thrive in a hybrid work environment, which may include working independently from home, or within a team in an office.
Let’s talk if you have the following:
Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role, either in retail or professional services
A client-service mindset and comfort working in a fast-paced environment
Ability to multi-task, spot issues, pay attention to detail, and exercise good judgment to escalate matters appropriately
Excellent written and verbal communication skills
Commitment to teamwork
Experience using various computer systems, including MS Word and Excel
Advanced English (spoken, reading, written)
Fragomen is a leading firm dedicated to immigration services worldwide. The firm has more than 6,000 immigration professionals and support staff in more than 60 offices across the Americas, EMEA and Asia Pacific. A member of the Am Law 100 and Am Law Global 100, Fragomen offers immigration support in more than 170 countries. Fragomen’s professionals are respected leaders in the immigration field, and the firm is regularly recognized as a leading employer of minority and female attorneys.
The firm supports all aspects of global immigration for corporate, academic, nonprofit, and individual clients, including strategic planning, quality management, reporting, case management and processing, compliance program counseling, representation in government investigations, government relations, complex matter solutions, and litigation. Fragomen is a long-time leader in the immigration technology space and continues to lead the way in the digitization of the immigration journey. It has created Fragomen Technologies Inc., a Fragomen subsidiary focused on the nexus of law and technology to further enhance its technology offering. These capabilities allow Fragomen to work in partnership with individuals and corporate clients across all industries to plan talent strategy, facilitate the transfer of employees worldwide, and navigate complex challenges. Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.At Fragomen , we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices:
#LifeAtFragomen : We drive innovation and change. We respect colleagues, embrace diversity, and empower others.
#FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry.
Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families.
Corporate Social Responsibility . We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients.
Sustainability . Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment
Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees.
Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements.
Our #FeedbackWorks process includes three managerial check-ins per year to help you progress in your career.
Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.
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