Key Account Manager Northeast

Location

Recife, PE | Brazil

Job description

Main responsibilities /Missions:

• Serve as the lead point of contact of a determined set of Key Accounts in Public and Private Sectors
• Develop trusted advisor relationships with key accounts main stakeholders and executive sponsors
• Have a systematic approach to identify and qualify potential new prospects
• Constant opportunities generation to build a healthy Pipeline/funnel
• Collaborate shoulder to shoulder with Distribution Channels to reach sales objectives.
• Ensure the timely and successful delivery of our solution proposals according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales goals.
• Keep track of projects and Account development in ALE’s CRM.
• Prepare account plans and periodical reports of the assigned set of Accounts/Territory.
• Collaborate with Technical Sales and Channel Sales Teams to identify and grow opportunities within territory.
• Manage challenging client requests and after sales support escalations as needed

Requirements and skills :

• Previous working experience (max 8 years) as a Key Account Manager, Territory Account Manager, Sales Account Manager or relevant role selling IT and/or communications solutions to the Enterprise Market.
• Good & solid local networking with customers in either Public Sector in Brazil.
• A hunter profile and door opener are requested
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
• Solid knowledge of Networking, Communications & Cloud solutions/products
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills in both English and Spanish
• BA/BS degree in Engineering, Business Administration, Marketing, or any other relevant field

Relationships:

Internal:

• Engage and collaborate with the wider Alcatel-Lucent Enterprise Marketing, Channel Sales and Business Development teams

External:

• End Customer as a top priority
• Work closely with Channel Partners/ Business Partners
• TSS & support teams

Location:

• The perfect candidate must be located on the NorthEast part of Brazil
• Recife
• Salvador
• Fortaleza

Job tags

Salary