Key Account Manager Northeast
Alcatel-Lucent Enterprise
Location
Recife, PE | Brazil
Job description
Main responsibilities /Missions:
- Serve as the lead point of contact of a determined set of Key Accounts in Public and Private Sectors
- Develop trusted advisor relationships with key accounts main stakeholders and executive sponsors
- Have a systematic approach to identify and qualify potential new prospects
- Constant opportunities generation to build a healthy Pipeline/funnel
- Collaborate shoulder to shoulder with Distribution Channels to reach sales objectives.
- Ensure the timely and successful delivery of our solution proposals according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales goals.
- Keep track of projects and Account development in ALE’s CRM.
- Prepare account plans and periodical reports of the assigned set of Accounts/Territory.
- Collaborate with Technical Sales and Channel Sales Teams to identify and grow opportunities within territory.
- Manage challenging client requests and after sales support escalations as needed
Requirements and skills :
- Previous working experience (max 8 years) as a Key Account Manager, Territory Account Manager, Sales Account Manager or relevant role selling IT and/or communications solutions to the Enterprise Market.
- Good & solid local networking with customers in either Public Sector in Brazil.
- A hunter profile and door opener are requested
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
- Solid knowledge of Networking, Communications & Cloud solutions/products
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation, and presentation abilities
- Strong verbal and written communication skills in both English and Spanish
- BA/BS degree in Engineering, Business Administration, Marketing, or any other relevant field
Relationships:
Internal:
- Engage and collaborate with the wider Alcatel-Lucent Enterprise Marketing, Channel Sales and Business Development teams
External:
- End Customer as a top priority
- Work closely with Channel Partners/ Business Partners
- TSS & support teams
Location:
- The perfect candidate must be located on the NorthEast part of Brazil
- Recife
- Salvador
- Fortaleza
Job tags
Salary