Location
Alemanha | Brazil
Job description
Activities:
- Provide application support level three to fund administration services
- Production support / change management (incidents, problems and production releases)
- Coordination of environment setup
- Defend technical releases/rollout on Change Management forums
- Follow up on BNPP methodologies, processes and employ its framework
- Develop and implement initiatives focused on problem solving
- Coordination of task-forces/war-rooms aiming to address critical production issues
- Present incident/problems metrics on the relevant forums
- Perform testing activity/QA;
- Maintain technical documentation up to date such as troubleshooting articles and procedures
Requirements
- Higher Education
- Fluent English
- Solid communication skills with internal teams\\clients and vendors;
- Experience employing agile methodology
- Critical thinking, proactivity and can-do attitude
- Experience with structure IT governance / change management
- Experience with test plan, execution and reporting (QA)
- Desirable experience/knowledge with JIRA and Confluence
“BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status."
Job tags
Salary
