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Team Lead


Crescendo Global Leadership Hiring India Pvt Ltd


Location

Caicó, RN | Brazil


Job description

Position Overview:

As a Team Manager at Crescendo Global, you will be responsible for leading a team of recruitment consultants, associates and analyst to achieve their targets and deliver exceptional results. Reporting to the Director, you will play a pivotal role in driving team performance, fostering a positive work culture, and contributing to the growth and success of the organization.

Key Responsibilities:

1. Business Development:

· Develop and execute business development strategies to acquire new clients and expand market presence.

· Identify and pursue business opportunities aligned with Crescendo Global's service offerings and target industries.

2. Client Relationship Management:

· Build and maintain strong relationships with key clients, understanding their hiring needs, challenges, and business objectives.

· Serve as a trusted advisor to clients, providing insights, solutions, and strategic guidance on talent acquisition and workforce planning.

3. Revenue Generation:

· Drive revenue growth by meeting and exceeding sales targets, negotiating contracts, and maximizing client engagement.

· Develop and implement pricing strategies, proposals, and value-added services to enhance client satisfaction and retention.

4. Team Leadership and Management:

· Lead, motivate, and coach a team of recruitment consultants, Associates and Analysts to achieve individual and team targets.

· Provide ongoing training, mentorship, and performance feedback to support professional development and success.

· Set clear performance expectations and goals for team members and provide ongoing feedback and coaching to support their professional development.

5. Market Research and Analysis:

· Stay updated on industry trends, best practices, and emerging technologies in talent acquisition and recruitment.

· Conduct market research and analysis to identify potential clients, industry sectors, and growth opportunities.

· Implement process improvements and innovative solutions to enhance team performance and service delivery.

6. Strategic Planning and Execution:

· Collaborate with senior management to develop and execute strategic plans and initiatives to drive business growth and profitability.

· Monitor performance metrics, analyze results, and adjust strategies as needed to achieve objectives.

7. Client Service Excellence:

· Ensure high-quality service delivery and client satisfaction by maintaining a deep understanding of client needs and expectations.

· Resolve client concerns, issues, and escalations in a timely and effective manner.

8. Cross-Functional Collaboration:

· Collaborate with internal teams, including recruitment, marketing, and operations, to align business objectives and deliver integrated solutions.

· Foster a culture of collaboration, innovation, and continuous improvement across the organization.

Requirements

We are open to consider candidates with diverse experiences and background; however, the candidate must fulfil the below criteria:

· Bachelor's degree in Human Resources, Business Administration, or a related field.

· 10 to 15 years of experience in recruitment, with minimum 7 years of demonstrated success in team leadership and management roles.

· Proven track record of achieving recruitment targets and driving team performance.

· Strong leadership, coaching, and interpersonal skills.

· Excellent communication and relationship-building abilities.

· Ability to thrive in a fast-paced, results-driven environment.

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