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Support Analyst


Motorola Solutions


Location

São Paulo, SP | Brazil


Job description

Vaga 12x36: 6h as 18h ou 18 as 6h

Local de trabalho: Av. das Nações Unidas, 14401 - Chácara Santo Antônio (Zona Sul), São Paulo - SP.

Modelo de trabalho: Presencial

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Description:

The Operations Engineer provides Tier 2 technical support within the Motorola Network Operations Center, verifying swift and accurate response to all alerts, ensuring the repair or escalation of issues as appropriate. This position supports 24/7 Network Operations, requiring the flexibility to work across all shifts as required.

Scope of Responsibilities/Expectations:

Systems Administration

Customer Support

Other Support

Specific Knowledge/Skills:

Desirable:


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