Caterpillar Financial Services Corporation
Location
Brasil | Brazil
Job description
Career Area:
Business Technologies, Digital and DataJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME!
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Important:
Don’t forget to include a resumé in English in your profile in Workday
-Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.
Job Summary:
The Business Process Analyst is responsible to ensure the accurate completion of SAP-based Order Management Process (OMP) change requests and tickets. This includes documenting the needs and requirements of the engine business community as well as designing, testing, and implementing logical solutions to break fixes & enhancements in SAP-based Order Management Process (OMP). This position supports the Engine “quote to invoice” process and works closely with business partners in Product groups, Industries, IT (Information Technology), tax, accounting, order fulfillment and transportation as an SME for the order management processes.
What You Will Do:
• Support internal and external customers with engine quotes, orders, deliveries and billing documents
• Analyze information to provide a recommendation for SAP enhancements
• Document and communicate business issues to a technical team so issues may be routinely identified and resolved.
• Provide support for Customer Solution Quoter (Dealer Ordering tool), Sales and Distribution (SD), Design to Order (DTO), and OMP interfaces.
• Document and maintain business process documentation for unique ordering scenarios
• Reduce work-around processes to simplify and standardize quote to invoice processes.
What You Have:
• Advanced analytical skills; ability to adapt to multiple cultures and countries; strong influencing skills;
• Good communication skills: ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences;
• Knowledge working with ordering systems (preferably SAP);
• Bachelor’s Degree preferred;
• Experience in roles related to sales, marketing, information technology or business development that include, but not limited to: Order Management, Experience designing, leading business processes or Project Management;
• Native or Pre-Advanced English.
Top candidates will also have:
• Experience with Lean principles and practices
• Experience with tools like Power BI, MS Forms or other MS tools
Some of the offered benefits *:
·Medical plan
·Dental plan
·Medicines reimbursement
·Psychological, Legal, Social and Finance Support Program
·Private pension plan
·Profit share
·Meal assistance
·Christmas basket
·Transportation
·Life and personal insurance
·Extended maternity and paternity leave
·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.
The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( , and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link:
Period to apply: 06/03 –12/03
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Posting Dates:
March 6, 2024 - March 12, 2024Caterpillar is an Equal Opportunity Employer (EEO).
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