Ashoka
Location
São Paulo, SP | Brazil
Job description
Position at Ashoka
About Ashoka
Ashokainvests in peoplewhoseetheworldnot as itis, but as itcouldbe;whoseektochange a brokensysteminsteadoflettingit continue. Wecallthem social entrepreneurs, and overthepast 35 years, wehavesupported more than 3,800 Ashoka Fellows as leading social entrepreneurs in 70 countries. Ourworkisbasedon a fundamental insight: Behindevery social innovation, there are human beings. Supportingthebestofthem, and connectingthemwith a networkofpeers, isthemosteffectivewaytobringabout social change. Ourvisionis a worldwhereeveryoneis a changemaker – a worldwhereeveryone has theskill and confidenceto drive social change and iscommittedtothegoodofall.
Diversityis a corevalue at Ashoka and in the [team]. We are passionateaboutbuilding and sustainingan inclusive and equitableworking and learningenvironmentforall Ashoka staff. Webelieveeverymemberofourteamenrichesourdiversitybyexposingusto a broadrangeofwaystounderstand and engagewiththeworld, identifychallenges, and todiscover, design, and deliversolutions.
About Ashoka Changemakers
Ashoka Changemakersisbuilding a global movementwhereanyone, anywhere, can takeactiontosolve a social problem inintheircommunity. Weworktobuildthismovementbysupporting social entrepreneurs, innovators, businessleaders, policymakers, and activistswho are changemaking, bydeliveringground-breakinganalysis, byacceleratingintrepreneurship, and creatingstrongpartnershipsthatwill drive themovement forward.
OurTheoryof Change
Muchlikewhatwedidwiththefieldof social entrepreneurship, we are seekingto drive a mindset shift in societybyhelpingpeopleseedifferently. To do this, we are takingcollectiveactionwithpowerfulplayers in education, government, and media who are equallydedicatedtoourEveryone a Changemakervision. Wecannotreacheverychildourselves, butbyactivating a carefullyselectedcross-cuttingnetworkofcollaborators, we can set in motionan irreversible shift towards a future whereeveryoneunderstandsthatempathy and changemaking are essentialto a child’ssuccess in growing up.
Role Summary.
TheExperienceDesign Manager at Changemakersplays a critical role in leadingthestrategy and executionof superior userexperiencesacrossourplatform and connectedservices.
Role Description
This position involvesoverseeingthe UX designprocess, fromresearch and insightstothedeliveryofwireframes, designs, and comprehensive user guides. Additionally, this role encompassesprovidingtechnicalsupportforourplatform, particularlyduringchallengeswhentheteam'scapacityisstretched. The ideal candidate willhave a deepunderstandingof UX designprinciples, extensive experiencewithtoolssuch as Figma, strongleadershipqualities, excellentcommunicationskills, and theabilitytoprovidetechnicalsupport and problem-solving.
Responsibilities
Strategic UX Leadership: Develop and implement UX strategiesthatalignwithChangemakers' objectives, ensuring a seamlessuserexperience.
UX Research and Insights: Lead user data analysisto drive designimprovementsbasedonanalytics and userfeedback.
Design and Wireframing: Supervise thecreationofwireframes, page designs, and visual elements, ensuringadherencetodesignstandards.
Visual CommunicationDesign: Direct visual designinitiativestosupportcommunicationefforts, clearlyconveying new developments.
User Guides and Documentation: Managethedevelopmentofdetaileduser guides for Changemakers.com, improvinguserengagement and platformnavigability.
TechnicalSupport: Provideessentialtechnicalsupport, especiallyduringpeak times orchallenges, tomaintainplatformstability and addressuserissuespromptly.
Collaboration: Ensureeffectivecollaborationwithteammembers, fostering a culture ofinnovation and adherenceto UX principles.
QualityAssurance and StakeholderCommunication: Guaranteethatalldesigns and technicalsolutionsmeetprojectstandards and communicateeffectivelywithallstakeholders.
Innovation and ContinuousLearning: Explore and integrate new tools and technologiestoenhanceuserexperience and providetechnicalsupport.
Deliverables
In-depthuserexperiencereports and actionablerecommendations.
High-qualitywireframes and designsusingFigma.
Supportivevisualsforcommunication and marketing initiatives.
Comprehensive user guides and documentationforeaseof use.
Timelytechnicalsupportforplatformchallenges and third-partyintegrations.
Location
Brasil
India
SkillsMustHave
Leadership Skills
Communication Skills
Technical Support and Problem-Solving
Collaboration and Teamwork
Quality Assurance
Continuous Learning
Familiaritywith:
User Experience (UX) Design
UX Research and Analysis
Design Tools Proficiency (e.g., Figma)
OurTeam
Diversityis a corevalue at Ashoka and in the [team]. We are passionateaboutbuilding and sustainingan inclusive and equitableworking and learningenvironmentforall Ashoka staff. Webelieveeverymemberofourteamenrichesourdiversitybyexposingusto a broadrangeofwaystounderstand and engagewiththeworld, identifychallenges, and todiscover, design, and deliversolutions.
OtherValues:
Creatorsofsolutions
Workwithintegrity and transparency
Lead withempathy
We are playful and havefun
Aneyefordiscovery, wonder, and innovation
Ownourleadership
Dynamics:
As partofour Ashoka global teamofteams, youwillinteractwiththe executive leadershipteam and entrepreneurial staff fromaroundtheworldwho are workingon a varietyofdifferentissueareas. Youwillworkcloselywithpartnership managers and an extended challengeteamtobringourchangemakereventstolife. Youwillalsohavemeaningfulinteractionswith global Ashoka colleaguesfromallovertheworld.
HiringProcess
A screening callwiththehiringmanager.
Team Interview withothermembersoftheteamyouwould be workingcloselywith.
An Ashoka CriteriaFit Interview totalkaboutyourentrepreneurial and changemakingexperiences, leadershipexperiences, new ideas, fitforAshoka’s culture, and more with a memberof a differentteam.
Thestepsabove are for short-term, contractworkers (12 monthsorless). Tolearn more aboutthe full-time employeehiringprocess at Ashoka, pleasevisitthis page: Ashoka's Hiring Criteria and Process | Ashoka | Everyone a Changemaker
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