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Digital Analytics Specialist


Zoocha


Location

Brasil | Brazil


Job description

Salary: from R$ 9.000,00

Working hours: 40h week/ 6am to 15pm

Why we are hiring

Zoocha is seeking a Digital Analytics Specialist to join the Client Services team and drive a data-driven approach to customer success across the organisation. This is a new role within the agency, reporting directly to the Head of Client Services and working closely with our CEO.

We are embarking on a phase of significant internal positive change at Zoocha, building out our analytics capability and approach to customer success to complement our industry-leading Drupal design and build offering. We are looking for a highly numerate analytics expert to join the team and help activate our roadmap for change.

This role provides an exciting opportunity to work with high profile clients like the United Nations and UK Government organisations, driving improved performance of their digital properties through data driven insight.

Supported by our Client Services team, you’ll be leading the charge around bringing our reimagined approach to analysis and presentation of data, including how we share web performance insight as part of our monthly client Service Reviews.

Some key objectives of this new position include:

About Zoocha

Founded in 2009, Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. With a team of over 80 passionate thinkers, makers and doers working across a range of disciplines including UX, strategy, design, development, hosting, project management and support. We’re ISO 27001, ISO 22301, ISO 9001, and Cyber Essentials Plus certified – as well as a certified Great Place to Work. We also hold ISO 14001 & Green Mark certifications, and our commitment to environment sustainability sits at the heart of Zoocha’s products and business processes.

We build long-lasting relationships with clients and push them, ourselves and the world around us forward through the creation of beautiful, accessible and useful digital products and services that enrich lives and bring about positive, measurable change.

With over 50 Drupal clients, our work is varied, but we have a focus on the not-for-profit, government and education sectors. Current clients include:

Through our upcoming repositioning work, we’re looking to push into exciting new commercial territories over the coming year and beyond.

The Role / Your Remit

As a Digital Analytics Specialist at Zoocha, you will play a critical role in enhancing our clients' digital presence by leveraging performance data to draw actionable insights and trends. Your work will directly contribute to the continuous improvement of client digital services, ensuring they meet and exceed performance expectations.

Expectations

Although a hybrid working role would be desirable, this a remote working role, where you will need to have a suitable work environment at home with good internet connectivity.

No travel to clients offices is required.

Driving excellence in analytics and reporting standards

Understanding our clients digital strategies and adding value through insight

Growing our reputation for Insight & Analytics

Independence, thought leadership & knowledge sharing with the wider team

Mandatory requirements

Skills and experience we’re looking for

Nice-to-have experience

Why work at Zoocha?

NO RECRUITERS PLEASE


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