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Senior Solution Specialist (Workday)


Louis Dreyfus Company


Location

São Paulo, SP | Brazil


Job description

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 15,000 people globally.

Job Description

Along with the below listed responsibilities, the employee should conduct any other business related to the function as required by her or his supervisor.

- Responsible for level 2 support for global HR applications;
- Own overall incident management for the solutions in scope;
- Contribute to enhancements/change requests management and prioritization together with the business;
- Document requirements and propose technical solutions;
- End to end accountability for plan, build, delivery and run of enhancements/change requests;
- Monitor, identify and correct product/solutions/integration defects to maintain fully functioning applications;
- Create and maintain technical and/or user documentation to a high standard;
- Support HR applications run and implementations, solution upgrades
Implement required security measures to protect product/solution and to notify security experts of any problems.

Experiences

- Strong experience with Workday Human Capital Management (HCM);
- Experience with Workday integrations (EIB, inbound integrations, outbound integrations);
- Experience in integrations across different systems and platforms is a plus;
- Experience with Workday Absence Management and Workday Talent Management in a plus;
- Experience with Recruitment System (SmartRecruiters) and Learning Management System (Percipio) is a plus.

Skills

- Proven track record in managing multiple assignments;
- Experience and desire to work in a global, multi-cultural environment;
- Facility to work in a fast-paced and challenging environment;
- Ability to adapt to change;
- Good analytical and synthesis skills;
- Troubleshooting skills and detailed oriented approach;
- Proactive mindset;
- Have excellent communication skills and the ability to deal with stakeholders at all levels;
- All work done in English (must have an excellent level both spoken and written).

Required Languages

• English (Fluent)

Required Education

Bachelor’s Degree or equivalent experience in IT


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