Eroninternational
Location
Brasil | Brazil
Job description
Eron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers.
We are looking for a self-motivated Backoffice Lead to join our multinational team. The main objective is to add value to our customer experience .
What you will be doing:
- Understand the payment flow.
- Follow up on the tasks performed within the area.
- Propose new ideas in search of improvements to the processes already installed to reduce manual processes.
- Encourage a good atmosphere inside and outside the team.
- Give feedback when necessary, monthly and semi-annually to agents.
Requirements:
- High level of analytical skills.
- Team player
- Ability to problem solve
- Knowledge of tools such as Excel, and looker.
- Time availability in case of eventualities
- Experience in project leadership.
- English is a must
- Spanish is a plus.
What we offer:
A global environment with teammates living around the world
Opportunities in a fast-paced growing company
At Directa24, everything starts with our values,
#Be Direct: we are direct and genuine in all situations
#Be Owner: we treat the issues as true owners being accountable for the results
#Be Curious: we always ask ourselves what we can do better without settling with the status quo
#Be Hero Leader: lead by example, inspire and influence beyond formal roles. There are no borders between areas or roles to generate impact.
#Take risks: we take controlled risks with courage and without fear of being paralyzed by error
Are you a DOER? Come and join the best company!
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