General Motors
Location
São Caetano do Sul, SP | Brazil
Job description
Lead & execute DSX programs priorities, having OnStar & Connected Services as main focus, advocating for SA needs and driving a customer-first attitude across adjacent teams.
Work with broader business teams to collect business and Customer needs and translate into EPICs/features/user stories which align with overall digital strategy for OnStar and Connected Services
Aggregate all input and insights related to the assigned channels and serve as the voice of regional business and customers to global stakeholders
Develop and maintain a product vision roadmap to achieve OKRs established across multiple channels, platforms and customer journey to achieve a timely and flawless implementation of new features and future enhancements
Collaborate with other regional digital product owners to support backlog management and work with global Product Owners and ARTs to prioritize and ensure timely delivery of required features
Establish productive relationships with global business functions and be involved in relationship building and cultivation with multifunctional teams to support design integration and interaction across digital platforms and channels
Recommend trade-off decisions related to feature importance vs. technical feasibility and timing for a given development sprint cycle
Manage legal and regulatory compliance (partner with GM Legal & Privacy)
Effectively communicate strategy concepts and solutions to leadership to pursue alignment and buy-in
Develop overall timelines for the project implementation, as well as support the development of detailed timelines by function.
Be the guardian of the project roadmap for a successful implementation on time and flawlessly.
Coordinate cross functional meetings to support Project completion according to regional needs.
Anticipate and warn senior leadership of potential roadblocks, delays of targets to be missed way ahead of time.
SKILLS:
Project management skills with ability to apply agile methodologies, design thinking, and to foster a test & learn mentality
Strategic ambidextrous perspectives - short term MVP for going to market on time and long-term growth and improvements
Knowledge of automotive customer facing channels and customer experience trends
Knowledge of digital product lifecycle management
Experience of agile software development process
Foster innovation
Data-driven mindset
Teamwork
EXPERIENCE:
Bachelor's degree
Proficiency in English, Spanish as desirable additional language
2 years of experience in complex project management is mandatory
Overall understanding about OnStar and Digital business back office architecture and systems integration is a plus
KEY COMPETENCIES:
Customer focus
Result-oriented
Innovation
Self-management
Learning on the fly
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
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General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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