UX Researcher

Location

Porto Alegre, RS | Brazil

Job description

This is a remote project where you will work from home.

We are hiring! Wanna work in a global technology company that is constantly growing? Come to NTConsult! We are looking for talented professionals who like challenges and are interested in working in an innovative company that has projects around the world!

Project:

Great opportunity to work in the modernization of a service application for a health insurance marketplace group of companies with more than 30 years focused on the space of medium and large companies with specialized service and broad sales support to all partner brokers. The application supports the complex work of evaluating and comparing health plans, preparing quotes, and providing the most current information needed to close a sale.

Responsibilities:

As a UX Researcher, your assignments will include:

• Product discovery;
• Broad understanding of business and user needs;
• Quantitative and qualitative research methods including:

User interviews;

Usability Testing (moderated and unmoderated);

Survey analysis;

Data analytics;

Heatmap analysis;

Benchmarking research;

User journey mapping;

• Constant collaboration and clear communication of research findings to stakeholders
  

Requirements:

Must have

• Fluent English;
• 3+ years of experience as a UX researcher;
• Experience working with Software as a Service (Saas);
• Able to analyze and translate user experience research data into product design improvements;
  
• Knowledge of the basic concepts of design thinking;
• Proficiency in research tools and software for data collection and analysis;
• Updated portfolio with project case studies.
  

Nice to have

• Experience working in the health insurance area;
  
• Experience working on projects using agile methods.

Job tags

Salary