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Location

Brasil | Brazil

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Job description

Senior Program Manager - Listing , Brazil Retail Operations & Initiatives (RO&I)

Every day, millions of customers rely on Amazon to give them access to one of the world's largest selections of consumer goods. Catalog is foundational to Amazon, acting as the base for the buyer experience and is an important milestone in Amazon's flywheel. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of our catalog very seriously and we rely on our selling partners to upload their external catalog content to Amazon website in a process we call "Listing". That's where you can help.

The Listing Programs team is responsible to manage listing related programs that contributes to creation of millions of SKUs at Amazon BR. Person will manage a team of 3 direct reports and will work with cross functional teams around the globe. Person and team builds tools and processes to ease listing onboarding process.

As Listing Sr Program Manager you will articulate and deliver comprehensive opportunities that link Listing, Catalog quality and Selection growth to other aspects of Selling partner experience.

The ideal candidate learns quickly and easily adapts to change, has experience leading a tech and non-tech people, is comfortable working with global stakeholders, has built and tracked mid and long-term plans for product, process and/or program development, earns trust through performance and relationship building, take actions based upon data and communicates with and is able to influence employees at all levels of the Books organization and central catalog teams.

Key job responsibilities
As a Senior Program Manager, you will
• Own vision, definition and execution of Program including Educational initiatives;
• Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation;
• Be responsible for defining new use cases in partnership with internal and external teams;
• Own Planning, Forecasting, Execution and annual planning contributions;
• Set and measure goals and targets across functions;
• Develop strategies to mitigate risk;
• Partner with internal tech teams to pursue initiatives to eliminate defects and ensure seamless ingestion of catalog feeds;
• Collaborate with Catalog related teams to drive Catalog Operational Excellence and improve the Item data quality (IDQ);
• Develop and maintain strong stakeholder relationship, work cross-functionally and with a wide range of employees with different skill sets;
• Establish and execute against selection, operational, and business metrics by program, and report on status against program objectives;
• Constantly benchmark across Amazon's teams, in order to import the best practices for Brazil.

A day in the life
- Manage the listing team people;
- Review the KPIs and understand what improvements must be done;
- Programs, process and products continuous improvement;
- Import the best practices and programs from the best Amazon's mature and emerging markets;
- Interact with multiple stakeholders in order to unlock process and help our partners to success with Amazon.

We are open to hiring candidates to work out of one of the following locations:

Sao Paulo, SP, BRA

- • Cross functional project delivery experience;
- • Years of program, product or project management experience;
- • Working cross functionally with tech and non-tech teams experience;
- • Experience defining program requirements and using data and metrics to determine improvements;
- • Experience managing teams;
- • Experience managing, analyzing and communicating results to senior leadership.

- • Driving process improvements experience;
- • Experience owning technology products;
- • Knowledge of SQL;
- • Experience in leveraging Robotic Process Automation to drive productivity;
- • Master's degree in, business, engineering, or related technical field.

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Job tags

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Salary