IT Business Systems Analyst

Location

Guarulhos, SP | Brazil

Job description

The IT Business Analyst position deals with daily support for applications/databases (IT Operation) and transcribes business demands into new projects and enhancements. This role has constant involvement with local business areas, global support teams and suppliers, maintaining a good relationship and strong interaction with business areas and suppliers from different segments.

Main activities:

• Provide direct support for the Warehouse Management (MHS - Material Handling System) application in terms of development, rollout, maintenance and daily support
• Support all applications related with Warehouse Management system and cooperation with related departments
• Propose and cooperate on enhancements and improvement of Warehouse Management system
• Source code management, change management, documentation management for local applications
• Administer MS-SQL Database as well as in Develop in SQL
• SAP Brazil localization support in Nota Fiscal, SD, MM and FI managing demands addressed to SAP consulting companies and SAP COE
• Support level 1 for local applications, like Mastersaf DW, Mastersaf DFe, CAPPE…
• Process and procedure design, documentation and support for IT related projects
• Guarantee that demands coming from users are captured in tickets, properly segregated between incidents, requests and provide solution under agreed SLA
• Develop requirements and define appropriate technologies for our business in accordance with global IT policies and standard
• Keep IT Controls and Documentation updated, such as but not limited to: DRP (Disaster Recovery Plan), ARP (Application Recovery Plan), AIA (Application Impact Analysis), Desk procedures, user manuals.
• Ensure compliance with health, safety, energy and natural resource preservation requirements in order to guarantee the safety, well-being of people and the maintenance of the environment

Requirements:

• Minimum 3 years' experience in the area
• Intermediate level knowledge in Java, .net core, MS-SQL Reporting, ASP.NET, Angular
• Intermediate level knowledge of Microsoft SQL Database (procedures, function, triggers, tables, view, commands, connectivity)
• Intermediate level knowledge in SAP Brazil localization for MM, SD, FI and Nota Fiscal modules
• Intermediate level knowledge of the Microsoft Office 365 package. (Microsoft Power Apps, MS-Team with Enterprise Voice...)
• Knowledge in ticket management (SLA, MTTR, Change Management…)
• Knowledge in MS-Windows computing environment & Cyber Security

Job tags

Salary