Global Account Management - Senior Manager, Ecommerce Rising Stars - LATAM (m/f/x)

Location

São Paulo, SP | Brazil

Job description

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: Global Account Management - Senior Manager, Ecommerce Rising Stars LATAM

Customer: DHL Supply Chain , CDO
Grade: I
Contract Type: Permanent
Location: Mexico or Brazil (remote based)

Closing date: 7th April 2024

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative , most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development . We really are a “Best Place to Work”.

As a Global Account Manager for E-commerce Rising Stars , you will engage with fast-growing e-commerce accounts, in need for agility , supply chain expertise, and x-regional capabilities . To scale quickly, they require quick actions,   consultative approaches, and high-connectivity within the BD and senior DHL organizations .

Integral parts of the position will be to (1) target rising star accounts, (2) position DHL as strategic supply chain partner, and  (3) build a global pipeline for your portfolio . You will support internal structures to win new business and leverage existing relationships with other BUs.

Are you a motivated , open-minded, and organized person seeking an exciting and rewarding opening in a fast-paced environment ?  Would you enjoy being part of a passionate diverse global team that works together to make a difference in the lives of our customers and employees?  If you're ready to make changes and love shaping the Rising Stars approach… we're looking for you!

If this sounds like a team , you'd like to join … keep reading.

Your key accountabilities include:

• Responsible for acceleration of divisional Net Growth from target E-com Rising Star customers expanding x-regionally
• Drive targeting of high-growth customers that plan to expand in the assigned geography and globally
• Win new business : support DSC country teams around the globe for assigned customers in the bidding process
• Convince local teams about doing business differently according to E-com Rising Stars ' needs, in order to become competitive in this market
• Use standard best-practice approaches and processes developed by the E-com Rising Stars team and support the E-com Rising Stars approach
• Position DHL as key strategic supply chain partner globally for assigned rising star customers
• Grow share of wallet with target customers
• Leverage existing relationships with DMS team/ CSI/ other BUs to open doors with target accounts
• Maximize existing business retention and protect/ enhance margins
• Increase overall customer satisfaction
• Orchestrate and coordinate operational alignment

What are we looking for from you?

• A proven track record of working in a highly complex global , regional and local matrix environment - essential
• Market knowledge within Latin America- essential
• Ability to speak English and either Portuguese or Spanish -essential
• Ecommerce knowledge - essential
• A proven track record of delivering transformational growth
• Extensive knowledge of Supply Chain/ Contract Logistics business-beneficial
• Business Development experience and experience within a leadership role of frontline Account Management or Business Development activities - essential
• Strong stakeholder management skills - essential

Flexible approach- essential

• Highly developed facilitation and influencing skills at all levels- essential
• Proven track record of managing large, complex projects-beneficial
• Process orientated with consultative/collaborative approach-beneficial
• Experience of working with and respecting multiple cultures-beneficial

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application .

We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation .

Job tags

Salary