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Location

Curitiba, PR | Brazil

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Job description

ATTENTION.
- Provide timely responses to customer inquiries, by telephone and/or email, according to internal and/or external demand, consistent with service and quality standards. Process orders, payments and customer accounts. Verify and resolve customer concerns.

Training and experience:

• Complete high school;

• Intermediate English * REQUIRED

• Desirable experience with customer service, preferably in a call center;

• Knowledge of computers and rapid scanning;

• Written communication;

• Attention and concentration;

• Patience and tolerance;

• Communication skills under pressure.

Training schedule:
Regardless of the work schedule, the training period takes place in person, from Monday to Friday, from 9:00 am to 5:12 pm, and lasts 5 weeks.

Time:
5x2 - Two days off per week, 1 day off between Monday and Friday + 1 day off between Saturday and Sunday
We have early hours (nighttime additional + Uber to return home)

-At the moment the operation is operating in person, but if the goals are achieved after the first 3 months, the agent will have the possibility of going to home office.

- The salary is R$ 2.032,05 per month + VT + Meal voucher OR food + SulAmérica dental plan + Unimed medical plan (with co-participation) + Opportunity to Growth
ment after 3 m in operation + Leadership Development Plan+Language Development Plan.
- Home Office assistance in the amount of R$ 120.00 (after face-to-face period)

Exigências

• Escolaridade Mínima: Ensino Médio (2º Grau)

Valorizado

• Experiência desejada: Entre 1 e 3 anos
• Inglês (Avançado)

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Job tags

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Salary

R$ 2.032