Rimini Street, Inc
Location
Brasil | Brazil
Job description
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).
We are actively seeking a Project Manager. This position is based anywhere in Brazil.
Position Summary
The Global Managed Services Operations team is seeking a Project Manager within our Project Management Office. The ideal candidate places a high value on relationship building and serves our clients by clearly explaining the project objectives, resolving resource scheduling concerns, and providing accurate, on-time project status updates. The Project Manager utilizes their understanding of project management concepts to deliver value to the team by identifying required tasks, following up with other team members, leading daily standup meetings, and contributing to solution designs to achieve project milestones.
Essential Duties and Responsibilities
Manage the execution and delivery of ITSM Integration projects.
Manage the execution and delivery of assigned projects within the defined project portfolio.
Ensure all projects are delivered on time, within scope, and budget.
Develop project scope and objectives, involve all relevant stakeholders, and ensure technical feasibility for defined solutions to be implemented.
Develop a master project plan to track the status of all active projects.
Use a defined governance process to manage changes in project scope, schedule, and costs.
Measure project performance using defined systems, tools, and techniques.
Report and escalate to management and leaders as needed.
Manage relationships with internal and external clients and identified stakeholders.
Perform risk management to minimize project risks and determine mitigation approaches.
Establish and maintain relationships with third parties/vendors.
Create and maintain comprehensive project documentation for auditing and quality management purposes.
Experience
Minimum of 5 years of IT experience
Minimum of 3 years as a Project Manager
Experience integrating ServiceNow with other Service Management systems is a plus.
ITIL V3, V4 Certification is a plus.
PMP or CAPM certification is a plus.
Skills
Proficient at building relationships and gaining influence with peers, leaders, internal teams, and clients.
Strong personal ‘soft’ skills such as empathy, listening, and communicating in different methods to establish relationships with internal clients and global teams.
Excellent written and verbal communication skills.
Skilled in developing plans to address pronounced risk/weakness and recommendations for process improvements and implementation on a global and regional level.
Skilled in developing and maintaining standard business processes and workflows for communication across global and dispersed teams.
Must have a strong technical aptitude or background that would allow for understanding diverse and complex development teams and business operations.
Enable a culture of continuous improvement, including actively championing root cause analysis and trending.
Lead by example, be approachable, and demonstrate a “can do” attitude to develop a culture of teamwork to drive the achievement and exceeding of targets.
Strong analytical skills with the ability to detect patterns and analyze disparate data.
Ability to creatively solve problems with limited resources and input. Must be willing to roll up sleeves to resolve constraints, and issues, and to accomplish tasks.
Ability to step in and troubleshoot inefficient processes, lacking, or need resolution within teams and across the organization.
Must be willing to be diverse and flexible wearing “many hats” including assignments that may be “outside the box” or challenging.
Education
BS/BA degree preferred or equivalent experience, preferably in the fields of Computer Science or Information Technology.
Language
Fluency in both English & Portuguese is required.
Location
Why Rimini Street?
We are looking for talented, passionate people to help us build our future at Rimini Street . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
Company
We dream big and innovate boldly.
Colleagues
We work with extraordinary people who create a culture of mutual respect and collaboration.
Clients
We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
Community
We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
Over 5,300 signed clients, including over 180 of the Fortune 500 and Global 100 companies
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
In 2005, we disrupted the industry by pioneering extraordinary enterprise software support powered by extraordinary people. Our work is challenging and meaningful, allowing everyone at Rimini Street to start and end each day with a sense of achievement and purpose.
We are looking for talented, passionate people to help us build our future at Rimini Street.
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