Customer Support Engineer

Location

São Paulo, SP | Brazil

Job description

Company Description

Enabley is a learning platform dedicated to revolutionizing the way deskless workers learn and grow. Our one-stop-shop solution includes easy content creation, data analytics, and remote training capabilities. We empower businesses to develop their deskless teams with quick and effective learning sessions. Our trusted platform is constantly updated to meet the ever-evolving needs of the deskless workforce.

Role Description

This is a full-time remote role for a Customer Support Engineer(Help desk). You will be responsible for troubleshooting technical issues, providing excellent customer support and operational solutions for our cloud based application. This role will require excellent communication and interpersonal skills and the ability to work independently.

Qualifications

• Experience in Customer Support and Technical Support
• Ability to troubleshoot technical issues
• Excellent communication skills for interacting with customers and team members
• Exceptional time management and multitasking abilities.
• being quick learner with strong analytical skills
• A can-do attitude and willingness to work non-regular hours occasionally

Job tags

Salary