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Location

Cotia, SP | Brazil

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Job description

Job Description

About this Job

This position works closely with the Facilities Manager and Cluster manager, with focus on day-to-day operations, to ensure full functionality of the workspace to support the Business. This includes ensuring continuous operations for reception, security, maintenance, mail room and janitorial services, and other services as needed to meet the needs of their customers.

Responsibilities

• Create pleasant work environment for employees 
• Develop intra-office communications to share information about the building (ie, landlord sponsored events, equipment repairs, changes in procedures, etc)
• Ensure reception, security, mail room, janitorial services are continuously meeting the needs of associates and guests 
• Receive and manage daily requests from associates, engaging landlord maintenance support or other vendors as needed 
• Respond to associate requests in a timely and professional manner 
• Create and maintain service level agreements (SLA’s) with vendors, audit services on a regular basis to ensure service quality is met
• Obtain vendor price quotations, prepare POs, monitor invoice processing
• Drive cost savings initiatives, identify services to adjust or bid
• Liaise with site landlords to ensure that the agreed program for planned building maintenance is implemented and monitored 
• Ensure compliance with local regulations 
• Liaise with ESG team, execute against strategy and ensure sustainability related data delivery per country
• Coordinate with Project Manager(s) to execute renovation and relocation plans
• Work closely with Corporate Security to implement safety standards on site
• Collaborate with Global Crisis Response team, to work through situations, such as earthquakes, hurricanes, theft, etc.
• Collaborate with FM on site team members

Qualifications

• Bachelor’s degree or combination of relevant education and experience required 
• Minimum 3+ years of progressively responsible experience in facilities operations
• Experience managing on site vendors and services 
• Thorough knowledge of facilities operations procedures and techniques 
• Excellent communication skills (written and verbal) 
• On site role with no hybrid work 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: 

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Salary