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Player Support Representative (English Speaker)


PTW


Location

São Paulo, SP | Brazil


Job description

This is a on-site (non-remote) position and demands fluent English.
Essa é uma vaga presencial (não-remota) e orequer inglês fluente.

The hired person will work on a 6x1 basis (6 days on and 1 day off), working 6h40 a day, with 1h20 for lunch and rest (total of 40 workhours per week). Working hours will be 14h00 to 22h00 and 13h00 to 21h00, interspersed.

A pessoa contratada irá trabalhar em regime 6x1 (6 dias trabalhados e 1 dia de folga), atuando 6h40 por dia, com 1h20 para almoço e descanso (total de 40 horas trabalhadas por semana). Horário de trabalho será das 14h00 às 22h00 e das 13h00 às 21h00, intercalados.

As a Player Support Representative at PTW, you will be part of a team providing chat, email and phone support for gamers by maintaining positive, empathetic, and professional attitude towards players and delivering high level of experience.

This is a huge opportunity to ingress in the gaming industry , working in the world leading provider of gaming services.

You will:

Requirements

Benefits

PTW a leading games services company with over 40 studios in 12 countries worldwide. Our range of services includes art and audio production, game development, quality assurance, player support, community management, localization, localization QA, voice production, and data collection.

We’re part of a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer’s experience as perfect as possible. For over 25 years, PTW has been providing industry-leading services to every part of the globe. From our humble beginnings as a single office in Japan in 1994, we’ve become a global force with offices in 4 continents. The PTW family of brands includes PTW International , 1518 Studios , SIDE , entalize and OR Esports . Visit our websites for more info.


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