Solvo Solutions LLC
Location
Cordoba, Córdoba | Argentina
Job description
Responsibilities Effective Communication Interact with customers in a professional and courteous manner, utilizing strong communication skills in both English and [second language]. Problem Resolution Address customer inquiries, resolve issues, and provide accurate information to ensure customer satisfaction. Multilingual Support Assist customers in [second language] to cater to our diverse clientele, enhancing their overall experience. Order Processing Efficiently handle order processing, including order placement, tracking, and returns, ensuring accuracy and timeliness. Product Knowledge Stay informed about our products and services to provide detailed information and recommendations to customers. Documentation Maintain accurate records of customer interactions and transactions, documenting inquiries, comments, and resolutions. Collaboration Collaborate with internal teams to relay customer feedback and contribute to continuous improvement initiatives. Language Assistance Provide language support to nonEnglishspeaking customers and ensure their understanding of products, services, and policies. Qualifications Fluent in English and [second language]. Proven experience in customer service or a related field. Excellent communication and interpersonal skills. Strong problemsolving abilities. Familiarity with customer service software and systems. Detailoriented with the ability to multitask. Positive attitude and commitment to customer satisfaction. Availability to work flexible hours if required. Join our team and be a crucial part of delivering exceptional service to our diverse customer base
Job tags
Salary
