Schwarz Dienstleistung KG
Location
Barcelona | Spain
Job description
At the Schwarz Global Services - Barcelona we offer high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion, PreZero, STACKIT and XMCyber.
We are in the worldwide top 5 of Retail companies with 13.000 stores spread in 33 countries, more than 6 billion of costumers, and over 500.000 workers.
We strive to develop and implement smart and efficient IT solutions to deliver the best experience to whole users, customers and colleagues. We are looking for open-minded colleagues with passion for technology, who are willing to find diverse and exciting career opportunities in a dynamic work environment that stands for development and progress.
SAP HCM Support Technician
Employment Area: IT - Service & Support // Location: Barcelona // Employment Type: Full-time
SAP HCM Support Technician
Join us in the Schwarz IT team in Barcelona - one of the largest IT service providers in the retail industry.
We are looking for open-minded colleagues with passion for technology. We offer you diverse and exciting career opportunities in a dynamic work environment that stands for development and progress
Position:
-You strengthen our international team in the Schwarz Group's Service & Support department, especially in HR Systems, more specific, in SAP HCM & Success Factors platforms.
-You support our HR Keyusers and HR Business Solutions Experts colleagues from Lidl, Kaufland and other companies in the Schwarz Group with troubleshooting.
-You prioritize, analyze, document and process incoming error tickets.
Y-our activities also include close cooperation with the specialist departments and the internal and external development departments.
-If necessary, you train the local support departments with specially created training sessions.
- Continuous optimization of the support processes and operation is one of the focus on your day- to- day.
-You handle proactive and reactive problem management to avoid long-term disruptions in HR Systems.
You are the service contact person for application support
Your profile
Desired University degree in Information Technology or similar
You have already professional experience in Support tasks or IT projects
Ideally you have experience handling Support Ticketing Systems
Knowledge in SAP HCM is nice to have
Fluent English and German
It motivates you when you familiarize yourself with new topics
You are characterized by strong analytical skills, networked thinking, and an affinity with process optimization
You enjoy working in an international team
You are results oriented, and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulness
Knowledge in ITIL is a plus.
What we offer
Our employees are important to us: we will hire you in a permanent position.
Training: We will train you intensively in SAP HCM & Success Factors areas as well as in other competences that will help you grow professionally.
Responsibility: You will have your area of responsibility as main expert on some areas.
Team: You will work in a motivated international team and achieve great things together
Security: You benefit from a secure job in a dynamic retail company
Interested?
Schwarz IT Barcelona SL
Rosario Cazorla Méndez
Reference no. 41660
C/Bergara 13, floor 5, 08002 Barcelona
es.it.schwarz
Job tags
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